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Preferred Medical Group

4.1 out of 5 · 18 reviews

Speech Therapy • Phenix City, AL • Since 2007 • 5 locations locations

About

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Preferred Medical Group is a private medical practice with 7 offices across eastern Alabama, including Phenix City, Opelika, Fort Mitchell, and Auburn. Founded in 2007 and headquartered in Phenix City, AL, the group provides Pediatrics, Family Medicine, and Behavior Health services with walk-in and urgent care options. Primary contact: appointments@preferredmedgroup.com and phone numbers (334) 664-0463. Main Phenix City location: 3700 S Railroad St, Suite A, Phenix City, AL 36867 (HQ). Website: preferredmedgroup.com.

Clinic Type

Speech Therapy

Address

Phenix City, AL 36867

Phone

3346640463

Email

appointments@preferredmedgroup.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://preferredmedgroup.com/

Services Offered

  • Speech Therapy
  • Pediatrics
  • Adult Primary Care
  • Behavioral Health Counseling
  • Psychiatry
  • Applied Behavior Analysis
  • Pediatric Speech-Language Pathology
  • Speech Therapy for developmental and daily living needs

Team

  • Brooke Cross — CCC-SLP · Speech Therapist

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

Preferred Medical Group, speech therapy clinic in Phenix City, AL — photo 1 of 8Preferred Medical Group, speech therapy clinic in Phenix City, AL — photo 2 of 8Preferred Medical Group, speech therapy clinic in Phenix City, AL — photo 3 of 8Preferred Medical Group, speech therapy clinic in Phenix City, AL — photo 4 of 8Preferred Medical Group, speech therapy clinic in Phenix City, AL — photo 5 of 8Preferred Medical Group, speech therapy clinic in Phenix City, AL — photo 6 of 8Preferred Medical Group, speech therapy clinic in Phenix City, AL — photo 7 of 8Preferred Medical Group, speech therapy clinic in Phenix City, AL — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • ABA Navigator: 4.1/5 (18 reviews)

Patients praise

  • Appreciation for specific doctors and medical providers (e.g., Dr. Chandra, Dr. Mila Riehl)
  • Long-term loyalty from some patients and families
  • Staff seen as caring and knowledgeable by satisfied patients

Common complaints

  • Difficulty getting appointments or callbacks from staff
  • Reports of being disorganized or unprofessional in administrative handling

"She doesn't tell me well we have to make another appointment to discuss that... she listens to every concern and I never feel rushed."

— Patient testimonial from ABA Navigator

"I have called so many times to try and make a new patient appointment and nobody will call me back. Extremely unprofessional and disorganized."

— Patient complaint on Yelp

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 10, 2026.

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