City health centers | Services | City of Philadelphia
Urgent Care • Philadelphia, PA • Since 1732 • Eight City health centers locations
About
Philadelphia Department of Public Health (PHDPH) provides city-wide health services, policy, and enforcement to protect the health of all Philadelphians. Key points: - Type & scope: City government agency dedicated to protecting/promoting health; organized into divisions delivering services across public health areas. - Mission: Ensure healthy environments and dignified care; create policies and enforce laws to support health for all residents. - History & reach: Deep roots in Philadelphia’s public health tradition (established 1732). Headquarters in Philadelphia with a broader regional/public health role. - Services & structure: Offers a range of public health services through multiple divisions; collaborates with community, hospital, academic, and business partners across Philadelphia and the Delaware Valley. - Leadership & contact: Acting Director of Disease Control and other division leaders; main phone line (215) 686-5200. - Audience match: Relevant to users seeking information on city health centers, local public health services, and PHDPH operations in Philadelphia. If you’re specifically looking for “city health centers” and their services, PHDPH is the city’s primary public health authority to contact for Philadelphia-based health centers, public health programs, and city-wide health services. For direct service locations, program details, or schedules, visit phila.gov/health/index.html or contact the department directly.
Clinic Type
Urgent Care
Address
1930 S Broad St., Fl. 2 Philadelphia, PA 19145
Phone
(215) 685-6570
EJcomplaints@phila.gov
Opening Hours
Monday 7:45 a.m. – 7 p.m. Tuesday 7:45 a.m. – 4 p.m. Wednesday 7:45 a.m. – 4 p.m.* Thursday 7:45 a.m. – 4 p.m. Friday 7:45 a.m. – 4 p.m. Saturday Closed * Clinic opens at 1 p.m. on first Wednesday each month. Hours subject to change with service demand.
Telehealth
Registered patients can use HealthCenterConnect Patient Portal for information about appointments; HealthCenterConnect messaging services for self check-in options (telehealth-related features not explicitly stated)
Emergency Care
Not specified
Services Offered
—
Insurance & Payment
If uninsured, centers may charge a small fee based on family size and income; centers can help apply for affordable health insurance
Cash, Money order, In person payment at health center
Languages Spoken
—
FAQs
What are the opening hours for Health Center 1?
See locations and hours table; Health Center 1 hours include weekdays with specific first-Wednesday adjustments (clinic opens at 1 p.m. on the first Wednesday each month; hours subject to change with service demand).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- BestProsInTown for Health Center 2: 4.5/5 (based on summary of reviews) (71 reviews)
- Yelp for Health Center 2: 1/5 (n/a)
Patients praise
- Comprehensive wraparound care services (doctors, dentists, pharmacies, specialists on-site)
- Accessible care for uninsured and underinsured patients regardless of insurance status
- Quality of primary care and medical providers perceived as good by many patients
- Welcoming and supportive environment in some instances
Common complaints
- Long wait times for appointments and at clinics
- Staff demeanor and professionalism concerns
- Difficulties with appointment cancellations and rescheduling
- Limited access for some patients due to high demand
"People rave about the health centers — not just because of the quality of care, but the wraparound comprehensive care you get there. There’s doctors, dentists, pharmacies on site, specialists."
— Adam Goldman, executive director at the Philadelphia Unemployment Project"This is a horrible place. The front desk people are so rude and mean. They have no clue how to do their job."
— Yelp review for Health Center 2Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Free Flu Shots and COVID Vaccines at Philadelphia Health Centers | Department of Public Health | City of Philadelphia — Dec 4, 2025
- A Northwest health care center that does it all | The Chestnut Hill Local — Nov 6, 2025
- A Northeast Philly health clinic could take years to open. Residents say they need it sooner. — Mar 18, 2026
- ‘Tis the season: get vaccinated and protect yourself and others from the flu and COVID | Board of Health | City of Philadelphia — Dec 17, 2025
- Health Department Expands Resource Hubs Citywide Through Neighborhood Community Action Centers | Department of Public Health | City of Philadelphia — May 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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