Home/Phoenix/Family Medicine/Family Medicine in Phoenix, AZ - Find a Doctor | Banner Health

Family Medicine in Phoenix, AZ - Find a Doctor | Banner Health

4.9 out of 5 · 565 reviews

Family Medicine • Phoenix, AZ

About

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Clinic Type

Family Medicine

Address

Banner - University Medicine Family Medicine Clinic, 1300 North 12th Street, 6th Fl, Suite 605, Phoenix, AZ 850063

Phone

602-839-4567

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://doctors.bannerhealth.com/specialty/Family%20Medicine/near/Phoenix%2C%20AZ?page=1

Services Offered

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Team

Genevieve Lambert, MD — MD
Christa Bellack, MD — MD
Prathima Harve, MD — MD
Pankhuri Kharbanda, DO — DO
Brenda Valencia-Jones, MD — MD
Viktoria Krajnc, MD — MD
Lindsey Slotnick, FNP — FNP
Natalie Alteri, MD — MD
Anas Maatough, MD — MD
Janaye Masters, DO — DO
Matthew Schmidgall, MD — MD
Mitchell Baker, MD — MD

Insurance & Payment

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Languages Spoken

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FAQs

Online Scheduling Available For

New and Established Patients

Social Media

Twitter Youtube Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Banner Health Provider Page (Jessica Flittie, FNP): 4.9/5.0 (493)
Banner Health Provider Page (Dr. Joseph Seelbaugh, MD): 4.8/5.0 (1,008)
Banner Health Provider Page (Dr. Jenna Buchanan, MD): 5.0/5.0 (373)
Banner Health Provider Page (Lindsey Slotnick, FNP): 4.9/5.0 (72)
Banner Health Provider Page (Dr. Aaron Stuber, MD): 4.9/5.0 (93)

Patients praise

Individual family medicine physicians and nurse practitioners frequently receive high patient satisfaction ratings for being thorough, knowledgeable, and caring
Patients appreciate providers who listen to concerns, communicate clearly, and take necessary time during visits
Professional and efficient care reported in clinical settings for routine and specific health issues

Common complaints

Significant concerns regarding billing practices, including unexpected medical credit card sign-ups without patient consent
Difficulty navigating customer service, specifically scheduling appointments and resolving billing disputes
Long wait times for appointments and reaching administrative staff
Complaints about billing errors and being sent to collections incorrectly

"Jessica is the best practitioner I've ever met. She listens, asks follow up questions, and communicates clearly. She expresses care and thoughtfulness about my health and experience during the appointment."

— Banner Health Provider Page

"Come to find out, it was Banner (Health), hit my credit and signed me up for a credit card to put the payments on... I’m infuriated."

— Arizona's Family News (AZFamily)

"I have had so many poor customer service experiences with Banner Health that I finally felt compelled to share online... The back office (scheduling and billing departments) must be incompetent... Banner is at the bottom of the customer experience scale."

— Trustpilot

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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