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Banner Urgent Care: Find an Urgent Care Near You

3.5 out of 5 · 19 reviews

Urgent Care • Phoenix, AZ

About

Banner Urgent Care is Banner Health’s urgent care network with locations across the United States, including Phoenix. Key points: - What it is: A healthcare urgent care service under Banner Health. - Availability in Phoenix: The site highlights Banner Urgent Care as part of Banner Health’s urgent care footprint, and lists multiple U.S. locations and contact channels. For Phoenix-specific options, visit urgentcare.bannerhealth.com to locate the nearest Banner Urgent Care clinics and hours. - Services: Urgent care visits (non-emergency), with a focus on quick access to urgent medical needs and video visit capabilities. - Contact/finding a clinic: Use the Banner Urgent Care homepage to find nearby clinics, view hours, and schedule or walk-in for care. - Contact numbers: The network lists multiple phone lines for urgent care inquiries. If you’re in Phoenix and need urgent care quickly, start at urgentcare.bannerhealth.com to locate the closest Banner Urgent Care clinic, check hours, and get directions.

Clinic Type

Urgent Care

Address

Central & Washington 1 North Central Avenue Suite 105 Phoenix, AZ 85004

Phone

(602) 255-7650

Email

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Opening Hours

Open now: 8 AM - 8 PM (varies by location)

Emergency Care

If this is an emergency, call 911

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Banner Urgent Care Central & Washington?

Open now: 8 AM - 8 PM

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate of Google/Facebook): 4.2 out of 5 stars (1,664 reviews)
  • Birdeye (Google): 4.4 out of 5 stars (767 reviews)
  • Apple Maps: 3.5 out of 5 stars (19 reviews)
  • Better Business Bureau (BBB): F rating (5 complaints in last 3 years)

Patients praise

  • Ease and convenience of online appointment scheduling
  • Friendly, courteous, and efficient staff in many instances
  • Clean and welcoming facility environments
  • Professional and empathetic care from specific medical providers
  • Ability to get appointments in a timely manner

Common complaints

  • Billing and insurance processing complications, including failure to submit claims to insurance providers and persistent billing errors
  • Long wait times and delays in patient intake
  • Perceived lack of thoroughness in medical evaluations or perceived dismissiveness from medical staff
  • Inconvenience or dissatisfaction with staff behavior/policies

"The staff are friendly and efficient. Dr. Huston was thorough in his exam and follow up."

— Birdeye review

"I am absolutely frustrated with this billing process and I will never go to a banner urgent Care ever again because of this ridiculous billing process. Their billing department is absolutely incompetent."

— Better Business Bureau complaint

"Patients praise the efficient and quick appointments, with minimal wait times. The clinic offers a wide range of services... Patients appreciate the knowledgeable and empathetic healthcare workers."

— BestProsInTown review summary

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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