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Healthcare Facilities in the Great Plains

4.9 out of 5 · 15 reviews

Primary Care • Pine Ridge, SD

About

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Clinic Type

Primary Care

Address

Fort Thompson Service Unit, 1323 BIA Route 4 PO Box 200, Fort Thompson, SD

Phone

605-245-1500

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.greatplainstribalhealth.org/health-centers/

Services Offered

  • Urgent Care
  • Primary Care
  • Optometry
  • Dental
  • Pharmacy
  • Behavioral Health
  • Laboratory Services
  • Radiology
  • Physical Therapy

Insurance & Payment

—

Languages Spoken

—

Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Homefacts (PHS Indian Hospital at Pine Ridge): Mixed performance indicators in historical patient surveys, with low recommendation rates and variable satisfaction in communication and cleanliness. (Historical survey data based on 93 responses.)
  • MedicalRecords.com: 4.9/5.0 (15 reviews)

Patients praise

  • some instances of satisfactory and professional care reported by individual patients
  • ongoing efforts to improve patient services and implement new care models like the Oyate Model of Care
  • initiatives to reduce wait times through updated systems and expanded walk-in access

Common complaints

  • long wait times for appointments and emergency room services
  • reports of misdiagnosis and inadequate or unprofessional medical care
  • concerns regarding staff communication and responsiveness
  • institutional issues including nepotism, cronyism, and systemic administrative failures
  • difficulties in obtaining necessary prescription medications and continuity of care

"Impersonal, rude, and dismissive. One of the worst doctor interactions I've had."

— Healthgrades (Pine Ridge IHS Hospital)

"I was seen in the ER here recently and couldn’t have asked for better care. Personable, professional, and proficient nurses..."

— MedicalRecords.com

"Leigh Shangreaux would rather stay at home when she gets sick than risk a misdiagnosis at the Pine Ridge IHS hospital."

— Argus Leader report

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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