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Primary Care/Internal Medicine Offices - Accepting New ...

Family Practice • Pittsfield, MA

Clinic Type

Family Practice

Address

510 Medical Walk-In, 510 North Street, Suite 5, Pittsfield, MA

Phone

(413) 499-0237

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Dr. Cecilia Pena Sisto — Physician
  • Dr. Pratima Ghimire — Physician
  • Dr. Patricia Lehmann — Physician
  • Dr. Richard Samale — Physician
  • Brittany Wallace FNP — Nurse Practitioner
  • Lindsay Samale NP-C — Nurse Practitioner
  • Rebecca Gamache FNP — Nurse Practitioner

Insurance & Payment

  • MassHealth
  • Be Healthy and Celtic Care
  • HNE Be Healthy
  • PCC Plan
  • HNE Connector Plan
  • Tufts Network Health Plan?
  • MassHealth (with various providers)

All straight MassHealth is closed. Accept Celtic Care and HNE Be Healthy, PCC Plan and HNE Connector Plan.

Languages Spoken

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What Patients Say

Overall sentiment across review platforms: positive

  • Healthgrades (Dr. Malathi Yella): 4.7/5 (90)
  • WebMD (Dr. Barry Lobovits): 4.5/5 (21)
  • Vitals (Dr. Mark C. Pettus): 4.8/5 (13)
  • US News (Dr. Thomas S. Grogean): 5/5 (5)

Patients praise

  • thorough and sound medical advice
  • good listening skills and willingness to explain conditions
  • friendly and professional staff/provider behavior
  • highly trusted by long-term patients

Common complaints

  • brief physical examinations
  • difficulty working with office staff
  • perceived physician fatigue or impatience over time

"Dr. Yella is kind and personable, evidenced by the positive energy that I feel in the waiting room."

— Healthgrades

"I am old enough to remember what it was like to experience the Norman Rockwell type of patient treatment and Dr. Kittler fits and exceeds that criteria."

— Healthgrades

"I've gone to Michael Murray for about 15 yrs now, leaving once because the staff was so difficult to work with and coming back because I missed his care."

— Vitals

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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