Medical City Plano Hospital
Cardiology • Plano, TX • 1 (Medical City Plano) locations
About
Medical City Plano Hospital is a full-service, 427-bed acute-care facility in Plano, TX, with more than 1,300 employees and 900+ physicians across 70+ specialties, including trauma and cardiovascular care. Opened in 1975, it features a Comprehensive Cancer Center, emergency trauma center, radiology, women’s and children’s services (high-risk antepartum unit and NICU), and lifestyle programs. Accredited by The Joint Commission and Magnet-recognized in 2007. The hospital emphasizes compassionate, high-quality, cost-effective care with advanced technologies and a broad spectrum of services. For heart care specifically, it offers comprehensive cardiovascular programs as part of its services. Contact: (844) 706-8773.
Clinic Type
Cardiology
Address
Medical City Plano, cardiology unit, Ground floor, north entrance by the ER, Plano, Texas
Phone
(972) 519-1357
MCPLGenetics@medicalcityhealth.com
Opening Hours
Open details not specified in provided text
Website
https://www.medicalcityhealthcare.com/locations/medical-city-plano-hospital/specialties/cardiology
Emergency Care
Yes (Level I Trauma Center)
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
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Awards & Accreditations
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3 out of 5 stars (based on 6,582 reviews) (6,582)
- HospitalStats.org (based on patient satisfaction surveys): Average
Patients praise
- Strong clinical outcomes for cardiac care and surgical procedures
- Many patients report life-saving experiences and compassionate care from nurses and doctors in specialized heart units
- Effective management of critical cardiac events like heart attacks and heart failure
- Specialized heart clinics and advanced treatment options available on-site
Common complaints
- Some patients reported long emergency room wait times and perceived lack of staff responsiveness
- Occasional complaints regarding administrative processes or billing concerns
- Some individual negative experiences with specific staff members or perceived lack of empathy in the emergency department
"From that moment on, the care I received was nothing short of extraordinary... Their compassion, honesty, and accessibility were unlike anything I’d experienced. I wasn’t just a number to them."
— Patient story (Jan Duggins)"You guys have not just saved my life, you gave me a new life to live and one that I can be a better man at. So, I really appreciate it, and I think you very much for what you’ve done."
— Patient testimonial (Rocco Richardson)"Do NOT believe this wait time... My friend went to this location at 11AM on Monday. AS of today, Tuesday, he still in Lobby waiting."
— Patient complaint (Rochelle, 2023)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medical City Plano launches advanced ECMO program to save cardiac arrest patients - CBS Texas — May 25, 2026
- Medical City Frisco, Plano now offer mobile cardiac care program | Plano | Community Impact — Jun 24, 2026
- Medical City Brings First Advanced Cardiac Arrest Treatment To Frisco And Plano - Local Profile | Collin County News & Events — Apr 16, 2026
- Medical City Frisco, Plano now offer mobile cardiac care program | Plano | Community Impact — Jun 24, 2026
- Texas heart hospital adds $60M cardiovascular ICU - Becker's Cardiology — Nov 5, 2025
Information sourced from the clinic's website as of July 11, 2026.
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