Medical City Plano Hospital
Palliative Care • Plano, TX
About
Medical City Plano (The Medical Center of Plano) is a full-service acute-care hospital in Plano, TX, with 427 beds and more than 1,300 employees. It offers extensive services across 70+ specialties, including trauma and women's/children's services (high-risk antepartum, NICU), a comprehensive cancer-treatment center, cardiovascular program, imaging/radiology, outpatient surgery, and emergency trauma care. The facility emphasizes patient-centered care, advanced technology, and Magnet-recognized nursing. While the page highlights overall hospital capabilities, it does not provide specific information on palliative care services; for palliative care details at Medical City Plano, consider contacting the hospital directly or visiting their site for the palliative or comfort care offerings.
Clinic Type
Palliative Care
Address
Medical City Plano Hospital
Phone
214-473-7283
MCPLGenetics@medicalcityhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3 out of 5 stars (6,582 reviews)
- U.S. News & World Report: 86% patient recommendation rate (N/A (US News data))
Patients praise
- many patients report positive experiences with nursing staff across various departments
- appreciation for responsive or respectful care in emergency and inpatient settings
- Medical City Plano is recognized as a large, comprehensive, accredited medical facility with specialized units like palliative care
Common complaints
- reports of perceived poor communication or lack of empathy from specific medical staff in the ER and oncology departments
- individual complaints regarding perceived neglect or inadequate treatment in specific cases
"Kelly in admissions via telephone. I was blown away by that call, as Kelly was joyful, consider..."
— Birdeye patient review"Honestly. The worst ER ever... they treat you like a number, not a person."
— Birdeye patient review (ER complaint)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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