Medical City Plano Hospital
Spine Care • Plano, TX
About
Spine Care at Medical City Plano Hospital in Plano, Texas offers comprehensive spine care including diagnosis and treatment of spine injuries, trauma, and diseases. The specialists, who are orthopedists or neurosurgeons, treat conditions such as herniated discs, nerve damage, sciatica, neck pain, and chronic back pain, using advanced technologies and techniques including image guidance and robot-assisted systems for spine surgery.
Clinic Type
Spine Care
Address
3901 West 15th Street, Plano, TX 75075
Phone
(844) 623-3004
MCPLGenetics@medicalcityhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
https://www.medicalcityhealthcare.com/locations/medical-city-plano-hospital/specialties/spine-care
Emergency Care
emergency care
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Not specified
Languages Spoken
—
FAQs
What conditions do spine care doctors treat?
Injuries, trauma, diseases of the spine; including herniated discs, nerve damage, sciatica, neck pain, and chronic back pain.
What spine conditions do you treat?
The back and neck specialists treat a range of spinal conditions, including injuries and chronic conditions, and provide care for issues such as herniated discs, nerve damage, sciatica, neck pain, and chronic back pain.
How do I reach Spine Care at Medical City Plano?
You can contact the Spine Care team via the main hospital phone line at (844) 623-3004.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3/5 (6,582)
- Various hospital rating aggregators: 3/5 (Average)
Patients praise
- High patient satisfaction ratings for individual orthopedic spine surgeons
- Competent and professional care reported by some patients during emergency and inpatient stays
- Effective communication from some doctors and nursing staff
- Cleanliness of hospital facilities in some experiences
Common complaints
- Long wait times in the emergency room
- Perceived lack of attentiveness or care from certain staff members
- Concerns regarding billing processes and administrative communication
- Specific complaints about medical outcomes or perceived medical errors
"If you or your family member has a problem I recommend this hospital. They show true genuine care towards their patients. The ER is extremely busy but ..."
— Yelp user review"Sure, they see you... but they... care about you... treat you like a number, a person."
— Birdeye user review"My husband went to the ER on 2/18 for a cut toe. Worst experience ever. Haz waste disposals full and filthy. Nurse asked hubby to unwrap his toe and she cringed. Plus no gloves on this nurse."
— HospitalStats user storySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Healthgrades recognizes Medical City Denton, 10 area hospitals for specialty care | Community Impact — Nov 3, 2025
- Medical City Hospitals Across North Texas Recognized in Healthgrades Top 10% for Specialty Care - Health News | Irving Weekly — Oct 29, 2025
- Medical City Plano starts $108 million expansion to finish in 2026 - Plano Magazine — Sep 18, 2025
- Medical City Plano $108 million expansion passes construction milestone | Community Impact — Feb 6, 2026
- Your One Stop for Spine Health: Windhaven Medical Plaza - — Jul 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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