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Plymouth Ear, Nose & Throat

4 out of 5 · 46 reviews

Ear, Nose, & Throat • Plymouth, NH

About

Beth Israel Deaconess Hospital–Plymouth (BID-Plymouth) is a nonprofit community hospital in Plymouth, Massachusetts, and part of the Beth Israel Deaconess Medical Center system. It provides comprehensive services to the South Shore and Cape Cod regions, including emergency care and primary care. The facility is located near Route 3 Exit 5 and operates with about 624 employees and roughly $202.2 million in annual revenue. While the page highlights general hospital services, it does not specify ENT (Ear, Nose & Throat) or ENT specialty offerings. Key details: - Type: Nonprofit community hospital - Location: Plymouth, Massachusetts (275 Sandwich St; Plymouth, MA 02360) - Part of: Beth Israel Deaconess Medical Center network - Services: Primary care, emergency care, general hospital services - Contact: Main line and general inquiries listed on the site - Website: bidplymouth.org

Clinic Type

Ear, Nose, & Throat

Address

30 Aldrin Road, Plymouth, MA 02360

Phone

508-746-8977

Email

kmurra11@bilh.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Room Directions (ER)

Services Offered

  • Ear, Nose & Throat
  • Otolaryngology
  • ENT care
  • Cancer Care
  • Radiology & Imaging
  • Sinus Care
  • Allergies
  • Balance Disorders
  • Cochlear Implants
  • Ear and Hearing Disorders
  • Nose and Sinus Ailments
  • Head and Neck Cancer
  • Obstructive Sleep Apnea (including INSPIRE implants)
  • Reflux
  • Swallowing Disorders
  • Sleep-Disordered Breathing
  • Voice Disorders

Technology & Equipment

  • state-of-the-art instruments
  • advanced surgical care

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • US News & World Report (via Press Ganey): 5/5 overall rating (based on aggregated patient experience data) (Varies (35–49 reviews per physician))
  • Vitals: 4.5/5 (30 ratings)
  • RateMDs: 3.0/5 (16 reviews)

Patients praise

  • High clinical expertise and knowledge of ENT specialists
  • Effective surgical outcomes, particularly for sinus and nasal issues
  • Kind, gentle, and professional bedside manner from specific physicians
  • Responsive and helpful service for urgent issues like vertigo

Common complaints

  • Extended wait times for appointments and during check-in/check-out
  • Concerns regarding medical billing and lack of upfront cost information for procedures
  • Inconsistent communication regarding test results and medical explanations
  • Reports of unprofessional or dismissive demeanor by some office staff members

"Dr. Patel performed surgery on my deviated septum recently. The difference in my nasal passages is remarkable! Dr. Patel is a consummate professional. Very respectful."

— Vitals review of Dr. Anit T. Patel

"The only good thing about this experience was his staff. The nurse was lovely and the secretary was kind... This man was not kind, understanding, or overly helpful."

— RateMDs review of Dr. Bernard J. Durante

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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