South Shore Health Urgent Care
Emergency Care • Plymouth, MA • Since 1922
About
South Shore Health operates an Urgent Care in Plymouth, located on Long Pond Road, about a half-mile from Route 3. The Plymouth location is part of South Shore Health’s urgent care network and is spotlighted as a practice (conveniently situated in a busy plaza near Route 3).
Clinic Type
Emergency Care
Address
59 Long Pond Road
Phone
Main Line 781-624-8800
patientexperience@southshorehealth.org
Opening Hours
Sun 9 AM–4 PM; Mon–Sat 9 AM–7 PM
Emergency Care
Emergency Care
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Emergency Care clinic in Plymouth?
Location Hours: Sun 9 AM–4 PM; Mon–Sat 9 AM–7 PM.
What is the street address for the Plymouth Urgent Care location?
59 Long Pond Road, Plymouth, MA 02360, United States.
What is the main phone number for contact?
Main Line 781-624-8800.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv (Health Express Plymouth - Urgent Care in Plymouth, MA 02360): 2.0 out of 5 (avg); includes 3.6 wait-time, 2.6 quality of care, 2.1 bedside manner, 2.9 staff friendliness, 4.0 facility cleanliness (8 patients shared ratings)
- UrgentCareDirectories.com (South Shore Health Urgent Care Plymouth): 4.3 out of 5 (★★★★☆4.3★) (2809 reviews)
Patients praise
- Some reviewers report positive experiences, including appreciation of care during urgent symptoms (e.g., COPD flare-up)
- Some reviews praise facility cleanliness
- At least one review mentions prior good experiences (stitches/X-ray/COVID test)
Common complaints
- Low overall satisfaction in some reviews, including very short visit/time spent and poor communication
- Complaints about staff attitude/bedside manner (e.g., rude/arrogant/abrupt)
- Complaints about operational issues such as closing walk-ins early and no advance signup/waiting system
- Some reviews suggest poor listening/care quality and frustration with insurance billing
""The Doctor looked at my arm, told me to take Tylenol/Advil and walked out, said it would take 10 days to resolve. Spent approximately 30 seconds... Terrible communication, rude, worst care I have ever received!""
— Solv review excerpts for Health Express Plymouth in Plymouth, MA""I have been there several times (stitches, X-ray, Covid test) and always a very good experience.""
— Solv review excerpts for Health Express Plymouth in Plymouth, MA""My mother was taken in last minute with a flair up of her COPD, and she can’t stop talking about how she appreciated their help.""
— Solv review excerpts for Health Express Plymouth in Plymouth, MASynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- South Shore Health Urgent Care centers provide relief to emergency rooms during peak demand - Hingham Anchor — Jan 28, 2026
- South Shore Health Urgent Care centers provide relief to emergency rooms during peak demand - Cohasset Anchor — Jan 27, 2026
- South Shore Health Launches Day Treatment Program to Expand Early Addiction Recovery Services in Weymouth | South Shore Health — Sep 26, 2025
- South Shore Health insurance dispute could disrupt care for thousands of patients — Nov 25, 2025
- Physical Therapy Dept. at SSMC is Moving to South Shore Health’s Outpatient Care Center | South Shore Health — Dec 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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