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Beth Israel Deaconess Hospital–Plymouth

4.8 out of 5 · 1,311 reviews

Laboratory Services • Plymouth, MA • Multiple locations across Plymouth, Duxbury, Pembroke, Forestdale locations

About

Beth Israel Deaconess Hospital–Plymouth (BID-Plymouth) is a nonprofit community hospital in Plymouth, MA, affiliated with the Beth Israel Deaconess Medical Center system. Key details: - Services: Primary care, emergency care, and a full range of hospital services for Plymouth and the South Shore. - Location: Adjacent to Route 3 Exit 5; main campus in Plymouth, MA (and listed office in Plymouth, Minnesota in standard directory records). - Capacity & operations: Approximately 624 employees; annual revenue around $202.2 million. - Industry/ownership: Nonprofit hospital within the Hospitals and Health Care sector; part of the BID network. - Contact/locations: - 275 Sandwich St, Plymouth, MA 02360 - Plymouth, Minnesota (listed in directories) - Leadership and roles related to laboratory medicine: The hospital lists roles connected to clinical and supportive services, including a Director of Laboratory and related procedural services, along with key executives overseeing psychiatry, emergency medicine, pharmacy, and compliance. - Website: bidplymouth.org If you’re specifically seeking information about the hospital’s laboratory services, this BID-Plymouth facility is part of the BID network and operates an in-house Laboratory and Procedural Services leadership structure, though precise lab capabilities, testing menus, or accreditation details aren’t provided in the summary. For lab-specific inquiries, contact the hospital directly or visit bidplymouth.org.

Clinic Type

Laboratory Services

Address

275 Sandwich Street, Plymouth, MA 02360; Cape Drawing Station 83 Route 130 Forestdale, MA 02644; Duxbury Drawing Station 95 Tremont Street Duxbury, MA 02332

Phone

508-732-1780

Email

ethicssupportcommittee@bidplymouth.org

Opening Hours

Monday - Friday: 7:00 am - 3:30 pm Monday - Friday: 8:00 am - 4:15 pm Monday - Friday: 5:30 am - 3:00 pm Monday - Friday: 8:00 am - 4:15 pm

Emergency Care

Emergency Care

Services Offered

  • Laboratory
  • Lab testing
  • Blood banking
  • Chemistry
  • Coagulation
  • Cytology
  • Hematology
  • Histology
  • Pathology
  • Phlebotomy
  • Microbiology
  • Serology
  • Urinalysis
  • Biopsy testing
  • Radiology & Imaging

Insurance & Payment

  • American Association of Blood Banks (AABB)
  • College of American Pathologists (CAP)
  • Commonwealth of Massachusetts Department of Public Health (DPH)
  • Health Care Financing Administration (HCFA)
  • The Joint Commission

All orders should be faxed to ensure availability at all blood drawing stations. Fax number: 508-830-2570.

Bill Pay, Go to Patient Portal, Billing & Financial Services

Languages Spoken

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FAQs

What services does BID Plymouth Laboratory provide?

A full range of lab services in a comfortable setting; tests performed across seven collection stations, serving physician offices, rehabilitation facilities, emergency care, cancer care, and government agencies.

How can I place orders or contact the lab?

All orders should be faxed to the laboratory; fax number is 508-830-2570.

Where are the lab locations and hours?

Locations include Bailey Drawing Station (275 Sandwich St, Plymouth, MA 02360), Cape Drawing Station (83 Route 130, Forestdale, MA 02644), Duxbury Drawing Station (95 Tremont St, Duxbury, MA 02332), Industrial Park Drawing Station (45 Resnik Rd, Plymouth, MA 02360), Pembroke Drawing Station (295 Old Oak St, Pembroke, MA 02359) with respective hours as listed on the site.

What accreditations does the lab have?

The laboratory is licensed/accredited by AABB, CAP, DPH (Massachusetts), HCFA, and The Joint Commission.

Awards & Accreditations

  • Accreditations: AABB, CAP, DPH, HCFA, The Joint Commission

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CMS / OpenNPI: 5/5 (Overall CMS Rating) (1194 (HCAHPS survey))
  • Facebook: 74% recommend (529 reviews)
  • MedicalRecords.com: 2.6/5 (117 reviews)

Patients praise

  • professional and compassionate staff in many departments
  • positive recognition for clinical outcomes such as blood clot prevention and safety grades
  • thorough diagnostic and pre-admission testing procedures
  • successful treatment of specific medical issues by skilled specialists

Common complaints

  • long wait times in emergency and outpatient settings
  • concerns regarding facility cleanliness
  • mixed feedback on patient experience and communication

"The transport staff (Sean and Gary) deserve 5 STARS for going out of their way to help patients out. I am giving two stars based on the acknowledgment and the wait time. We waited 6 hours..."

— MedicalRecords.com user review

"Felt filthy, was filthy. Worst medical experience of my life in the ER. 8 hours of sitting around..."

— Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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