1st Step Behavioral Health
Addiction Treatment Center • Pompano Beach, FL
About
1st Step Behavioral Health is a privately held drug rehab and mental health treatment center based in Pompano Beach, Florida. They offer residential and long-term treatment programs for addiction and co-occurring disorders, focusing on physiological, emotional, physical, spiritual, and mental well-being. The center is Joint Commission Accredited as a Dual Diagnosis Long Term Care facility and operates three offices nationwide (headquartered in Pompano Beach). Contact: info@firststepbh.com, +1 877-958-8246. Key relevance to your query: substance abuse and mental health treatment services in Pompano Beach, FL (Pompano Beach area).
Clinic Type
Addiction Treatment Center
Address
Pompano Beach, Florida
Phone
(855) 425-4846
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Boca Recovery Center: 4.9/5 (332 reviews)
- Broward Addiction Recovery Center (Stephen R Booher Facility): 4.7/5 (Based on online data)
- The Sands Treatment Center: 4.7/5 (34 reviews)
- Broward Partnership Pompano Beach Center: 3.88/5 (127 reviews)
- Marc Romano, PMHNP (Healthgrades): 4.9/5 (376 reviews)
Patients praise
- Personalized and evidence-based treatment approaches
- Compassionate and supportive staff members who facilitate recovery journeys
- Successful outcomes, including long-term sobriety and family reunification
- Professional and responsive clinical teams at certain facilities
- Convenience of varied program offerings, such as PHP, IOP, and telehealth services
Common complaints
- Concerns regarding facility cleanliness and maintenance (e.g., pests, dirty conditions)
- Allegations of poor staff behavior, including lack of responsiveness to patient needs and unprofessional conduct
- Reports of restrictive policies, such as withholding personal property or limited family contact
- Specific complaints about medical care, including medication management and perceived lack of individualized treatment
- Experiences of inconsistent or poor communication between staff and patients
"This facility is super sketchy. Had a friend that went there, she described it as feeling held hostage! If you leave against medical advice, they hold your stuff for 72 hours. Even your personal belongings..."
— Review of Ocean Breeze Recovery"What makes The Sands stand out is that they meet the clients where they are at, they care for all clients (not just the ones with the best insurance plans). The Sands looks at each client as an individual..."
— Review of The Sands Treatment Center"Marc took over as the nurse practitioner where I receive my mental health services. He changed one of my prescriptions without informed consent... essentially, he halved the dose of what I needed... I sincerely believe that the way Marc practices medicine could eventually lead to the demise of his patients."
— Review of Marc Romano, PMHNPSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Beacon Recovery | Addiction Treatment in Pompano Beach, Florida — Jan 27, 2023
- Banyan Health Systems BBHC Pompano: Treatment Options, Amenities & Photos (Pompano Beach, Florida)
- Drug & Alcohol Rehab Near Pompano Beach, Florida | Gracepoint — Mar 2, 2026
- Alcohol Rehab Pompano Beach | Alcohol Treatment Center FL — May 13, 2026
Information sourced from the clinic's website as of July 11, 2026.
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