Middletown Medical
Orthopedics • Port Jervis, NY
About
Middletown Medical, PC is a multi-specialty medical practice based in Middletown, NY, with 3 U.S. offices. It employs about 87 staff and generates roughly $6.78 million in annual revenue. Key leadership includes Founder/Chief Medical Officer Rajan Gulati and Director of Diabetes Education Shelly DeHaan. The organization operates primarily in the United States, with some international talent distribution (India, Kuwait, Philippines). Services cover medical specialties and urgent care, focusing on comprehensive patient care in a warm environment. Current open positions include an X-Ray Tech and a Nephrology Nurse Practitioner. Notable corporate updates include partnerships with Honest Medical Group and Circuit Clinical to enhance provider and patient experiences. offices are in Middletown (NY) and Middletown, Delaware.
Clinic Type
Orthopedics
Address
Port Jervis, NY (Port Jervis location)
Phone
845-856-7781
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Opening Hours
Monday – Friday 8:00 am – 8:00 pm; Saturday 8:00 am – 1:00 pm; Sunday 8:00 am – 1:00 pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
Current Offers
New patient offer
FAQs
What services does Dr. Kaitlyn Simpson provide in Primary Care?
Dr. Simpson provides full spectrum Primary Care services including adult and pediatric well and sick visits, women’s annual health visits, and Osteopathic Manipulative Treatment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Port Jervis Office): 4.7/5 (Not explicitly specified as a total count, but based on multiple user reviews)
Patients praise
- Compassionate and professional medical care from some doctors and nurses
- Efficient and prompt service reported by some patients
- Friendly, helpful, and polite front desk and support staff in many instances
- Thoroughness in examinations and testing
Common complaints
- Long wait times, sometimes exceeding an hour
- Inconsistent bedside manner among some staff
- Logistical and administrative frustrations, including unorganized insurance and paperwork procedures
"The NP couldn't have been better. Concerned, thorough and followed up on Saturday. Ditto the X-ray and CT tech. Pleasent experience."
— Patient review for Port Jervis Urgent Care (Middletown Medical)"Debbie did my labs. AMAZING! I have horrible veins. They move, collapse, etc. Debbie got it first shot, no fishing around, no sticking multiple times, NO pain."
— Patient review for Middletown Medical (Port Jervis)"Overall, while core medical services receive acknowledgment for expertise in specific cases, logistical frustrations underscore areas needing improvement."
— Summary analysis for Port Jervis Urgent Care (Middletown Medical)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Middletown Medical Laboratory Services — Oct 21, 2025
- Walden - Middletown Medical — Oct 1, 2025
- O’Connor Medical Urgent Care Continues to Provide Accessible, High-Quality Care in Port Jervis - Vision Times — Dec 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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