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Roosevelt General Hospital

4.2 out of 5 · 99 reviews

Geriatrics • Portales, NM • Since 2001

About

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Roosevelt General Hospital is a nonprofit hospital in Portales, New Mexico, founded in 2001. It operates under private ownership with a focus on hospital and health care services. The organization employs about 71 staff and generated roughly $17.3 million in annual revenue. It serves the Portales area with multiple clinics and offers patient services, online bill pay, and career opportunities. Contact points include several Portales-area locations and main phone lines, with the HQ at 42121 US-70, Portales, NM.

Clinic Type

Geriatrics

Address

Portales, NM

Phone

575-359-1800 (Hospital main)

Email

jorrantia@myrgh.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.myrgh.org/departments-and-services/geriatrics/

Services Offered

  • Geriatrics care
  • Geriatric clinic services
  • Portales Clinic
  • Clovis Clinic
  • Roosevelt General Hospital services related to geriatrics
  • sliding fee scale (as referenced in rgh-clinic context)

Insurance & Payment

—

Languages Spoken

—

Social Media

Facebook

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Google/hospitalsandclinics.net: 4.2/5 (Google rating) (99)

Patients praise

  • Appreciation for attentive, caring, and professional medical staff and providers
  • Positive experiences with emergency room care, outpatient clinic visits, and surgical staff
  • Staff noted as being responsive and respectful in several reported interactions

Common complaints

  • Rudeness or perceived lack of helpfulness from specific staff members
  • Dissatisfaction with diagnostic processes or perceived lack of thorough testing in the ER
  • Concerns regarding billing or costs associated with care transfers

"RGH in my experience is rated at the top. They're as good as any other hospital out there. They did everything in a professional manner."

— Patient Testimonial on RGH website

"Worst Hospital ever! I went in today with doctor Jeffrey Sterling laughed at me and sent me home with no test done, the nurse as well very rude not helpful at all NEVER GOING TO THA PLACE AGAIN!"

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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