MaineHealth Comprehensive Addiction Medicine
Addiction Treatment • Portland, ME
About
Summary: - MaineHealth Maine Medical Center is a nonprofit health system and the flagship hospital for MaineHealth, based in Portland, Maine. - Maine Medical Center (MMC) is the state’s largest medical center with 637 beds, part of a broader network that includes the Maine Medical Center Research Institute and a partnership with Tufts University School of Medicine. - MMC offers comprehensive services across a wide range of medical specialties, reinforcing its role as both a community hospital and a regional referral center in Northern New England. - The organization emphasizes nursing excellence ( Magnet status) and operates as a major employer (thousands of staff) with significant regional outreach. - Contact/ownership: Nonprofit, headquarters in Portland, Maine; main phone 207-662-0111. Note: If you’re specifically seeking information about “Comprehensive Addiction Medicine” programs within Portland under MaineHealth/Maine Medical Center, this page confirms MMC’s role in the system but does not provide program-specific details. For program specifics, consider visiting MaineHealth or MMC’s addiction medicine/behavioral health sections or contacting MMC’s Perinatal Addiction Medicine leadership (e.g., Alane O’Connor, DNP, MHMMC) for targeted information.
Clinic Type
Addiction Treatment
Address
576 St. John Street Portland, ME 04102-2710
Phone
207-661-0700
michelle.jura@mainehealth.org
Opening Hours
Mon-Fri 8AM-5PM with same day availability
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered?
Addiction medicine physician consultation; Group therapy; Individual therapy; Patient navigation; Medications for substance use including long-acting injections; Alcohol withdrawal management for qualifying patients; Screening for hepatitis, HIV, and sexually transmitted infections; Hepatitis C treatment; Some primary care services; Peer support; Harm reduction services; MaineMOM; Same day appointments available.
Is same-day appointments available?
Yes, same day appointments available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 5/5 stars (7 reviews aggregated) (7 reviews)
- WebMD Care (Dr. Sarah Hipkens): 5/5 stars (6 ratings (1 written review))
- Vitals (Dr. Kristen B. Silvia): 4.2/5 stars (17 ratings (9 written reviews))
- Vitals (Dr. Sarah E. Hipkens): 4.6/5 stars (5 ratings (2 written reviews))
Patients praise
- supportive and welcoming staff
- thorough, caring, and communicative physicians
- helpful resources and effective addiction treatment navigation
- genuine interest in patient well-being and clear communication
Common complaints
- allegations of psychological abuse and overstepping boundaries by specific provider
- reports of provider oversharing personal life and using manipulative tactics
- claims of retaliation and withholding services
"They are absolutely phenomenal there in every way... so helpful and welcoming and just great people so highly recommend."
— Birdeye Review"I Love Doctor Sarah Hipkens. She is very kind, funny, generous with information regarding my condition. Comforting and fast."
— Vitals Review"Dr. Silvia psychologically abused me for months... She spent much of our time oversharing about her own life... When I tried to sever the relationship a few times, like a classic abuser, she would either become nice or would get vindictive."
— Vitals ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Medical Assistant or Clinical Team Assistant - MaineHealth Careers — Jun 28, 2026
- Registered Nurse (RN) - Comprehensive Addiction Medicine — Jul 2, 2026
- Portland street medicine partnership provides care to vulnerable — Jul 27, 2025
- Portland street medicine partnership provides care for some of city’s most vulnerable — Jul 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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