Care New England Medical Group
Family Medicine • Portsmouth, RI
Clinic Type
Family Medicine
Address
595 Washington Street, Coventry, RI 02816; 5750 Post Road, East Greenwich, RI 02818; 640 George Washington Highway, Building A, Suite 102, Lincoln, RI 02865; 111 Brewster Street, Pawtucket, RI 02860; 21 Division Street, Pawtucket, RI 02860
Phone
(401) 729-2304 (Family Care Center)
patientserviceline@wihri.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
true
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Southcoast Health (Dr. Julie DeLeo): 4.9/5 (695 ratings) (695 ratings)
- Southcoast Health (Dr. Andrea Bond): 4.9/5 (282 ratings) (282 ratings)
- Southcoast Health (Dr. Kathleen Zeller): 4.8/5 (134 ratings) (134 ratings)
- Healthgrades (Sarah Buck-Herdrich, RN): 3.0/5 (14 ratings) (14 ratings)
Patients praise
- doctors are described as caring, thorough, and attentive listeners
- staff is frequently noted as professional and friendly
- high patient trust in established primary care providers
- effective communication and follow-up care reported by many patients
Common complaints
- occasional long wait times and delays during appointments
- difficulties reaching office staff or nurses via phone
- concerns regarding high staff turnover in some practices
- strict administrative policies regarding payments and missed appointments
"Dr. DeLeo's office is so professional and everyone is so friendly and I absolutely adore Dr. DeLeo. She takes time, she takes interest, she cares about your health..."
— Southcoast Health Patient Comments"One downside is that the office seems to have a high staff turnover, which might explain why it's sometimes difficult to reach someone over the phone."
— Healthgrades Patient Review"Dr Zeller always addresses all my issues and really listens. She is always very thorough."
— Southcoast Health Patient CommentsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Southcoast Health announces 8 new providers for Fall River, Taunton, Wareham, Lakeville, Dartmouth, Fairhaven, Seekonk, Portsmouth – Fall River Reporter — Nov 17, 2025
- The Doctor’s In Your House: How at-home urgent care is changing the visit - What's Up Newp — Dec 9, 2025
- New primary care practice accepting patients in Wakefield | News | independentri.com — Dec 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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