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Family Medicine in Portsmouth, NH - Primary Care | Physicians

Internal Medicine • Portsmouth, NH

Clinic Type

Internal Medicine

Address

Wentworth Health Partners Primary Care-Portsmouth, 67 Corporate Drive, Floor 3, Portsmouth, NH 03801

Phone

603-610-8050

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Jacqueline R Irzyk — APRN
  • Jennifer L Hopp — MD
  • Roberta J Compagna — APRN
  • Bridget M Viens — PA-C
  • Kristin A Mallett — MD
  • Kenneth R Shuman — MD
  • Deborah A Learson — MD
  • Christopher J Couture — MD
  • Pamela E Lord-Voshell — APRN
  • Jennifer Lynn Kumin — APRN
  • Mark A Berman — MD
  • Kelsea Travelyn, MSN — FNP

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mass General Brigham (Dr. Kristin A. Mallett): 4.9 out of 5 (48 reviews)
  • Healthgrades (Dr. Karen Palmer): 4.6 out of 5 (52 reviews)
  • Healthgrades (Dr. P. Travis Harker): 4.8 out of 5 (25 reviews)
  • WebMD (Dr. Susan Murray): 4.5 out of 5 (37 ratings)
  • Healthgrades (Dr. Steven Olive): 5.0 out of 5 (8 reviews)
  • Vitals (Dr. Kulli M. Barrett): 3.9 out of 5 (13 ratings)
  • Healthgrades (Dr. John McMahon): 4.97 out of 5 (Multiple ratings)
  • Mass General Brigham (Dr. Randall S. Zielinski): 4.7 out of 5 (57 reviews)

Patients praise

  • Strong bedside manner and compassionate care reported by many patients
  • Physicians described as thorough, good listeners, and willing to spend time explaining medical issues
  • High levels of trust and satisfaction with ongoing care for chronic or complex conditions
  • Effective communication and willingness to answer questions thoroughly

Common complaints

  • Perceived lack of empathy or sensitivity, particularly regarding mental health or chronic conditions
  • Concerns about bedside manner, such as appearing dismissive, rude, or arrogant
  • Reports of feeling rushed during appointments or inability to get a word in
  • Difficulties with scheduling appointments or staff interactions
  • Frustration with physicians who focus heavily on single solutions (e.g., exercise) or personal anecdotes rather than patient concerns

"Dr. Mallett was excellent and reviewed my history, asked follow-up questions, listened intently and answered all of my questions with patience, kindness and was fully engaged."

— Dr. Kristin A. Mallett Patient Review

"I would not recommend her to someone who is dealing with anxiety and or depression as she is insensitive and judgemental and belittling at times."

— Dr. Karen Palmer Patient Review

"He is compassionate in his approach, but also holds our (okay…MY) feet to the fire when it comes to accountability with treatment plans."

— Dr. Steven Olive Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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