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OBGYN Services - Bon Secours Health System - FindHelp.org

Obstetrics and Gynecology • Portsmouth, VA

Clinic Type

Obstetrics and Gynecology

Address

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Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • OBGYN
  • Obstetrics and Gynecology
  • Women’s health
  • Prenatal care
  • Gynecology services
  • Fertility support (if listed)
  • Maternal-fetal medicine (if listed)

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hospital Compare (Bon Secours Maryview Medical Center): 84 out of 100 overall hospital patient rating (Not specified (system-wide aggregate))

Patients praise

  • Some individual physicians noted for positive bedside manner and helpful, clear communication
  • Hospital facilities sometimes rated favorably for compassion and overall patient care experience

Common complaints

  • Reports of poor customer service and unprofessional office staff communication
  • Billing disputes, including mis-billing and unauthorized changes to payment plans leading to collections activity
  • Patient concerns regarding dismissive care and lack of thoroughness from providers
  • General administrative frustrations, including long wait times and issues with scheduling or medical records handling
  • Legal controversies regarding past credentialing of an OBGYN in the health system

"Everyone was VERY friendly. She was very friendly. I enjoy my visits, all my questions are answered and I alway leave feeling good."

— Zocdoc patient review for Western Branch OB/GYN, Portsmouth, VA

"They are rude over the phone and in person. They would rather gossip or look at their phone... Scheduling ultra sounds to pair up with appointments was a nightmare. Place had me stressed to the max."

— Patient feedback regarding Bon Secours OB/GYN services (Richmond-area context)

"I was billed, set up a payment plan, and paid the account in full. One year later, they revoked my payment agreement... sent the amount to ANOTHER collection agency."

— Better Business Bureau complaint regarding billing practices at Bon Secours Health System

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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