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Naval Medical Center Portsmouth

Otolaryngology • Portsmouth, VA

About

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Clinic Type

Otolaryngology

Address

Building 2, 2nd Floor

Phone

757-953-2800/2801

Email

usn.hampton-roads.nmrtc-portsmouth-va.mbx.nmcp-refractive-surg-c@health.mil

Opening Hours

Monday–Friday 8 a.m. to 4:30 p.m.

Website

https://portsmouth.tricare.mil/Health-Services/Specialty-Care/Otolaryngology-Audiology-Speech-Pathology

Services Offered

  • Otolaryngology
  • Audiology
  • Speech Pathology

Insurance & Payment

—

Languages Spoken

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FAQs

What does the Otolaryngology Department treat?

Examination, diagnosis, treatment, and appropriate disposition for diseases or injuries of the head and neck; newborn to geriatric patients; VA Resource sharing patients may be treated; inpatients and outpatients.

What are the consultation hours?

Hours: Monday–Friday 8 a.m. to 4:30 p.m.

Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Trustpilot (Boots Hearingcare - Portsmouth): 4.3 out of 5 (27 reviews)
  • Facebook (Portsmouth Hospitals University NHS Trust): 80% recommend (2,023 reviews)

Patients praise

  • Thorough, professional, and clear communication during assessments
  • Kind, patient, and empathetic staff members
  • Effective treatment outcomes and improved quality of life for patients
  • Easy booking and efficient, comfortable service experiences

Common complaints

  • General feedback for the NHS Trust includes both positive and negative comments, with a formal process for handling complaints to address service areas for improvement.

"Louise gave me the most thorough and best explained audiology assessment that I have ever had. She was also very kind and understanding and listened well."

— Boots Hearingcare Portsmouth review

"After years of struggling with hearing loss... the experience has been truly life changing and I love my hearing aids! I would wholeheartedly recommend this clinic."

— Southsea Ear Clinic patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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