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Family Medicine in Portsmouth, NH - Primary Care | Physicians

4.8 out of 5 · 479 reviews

Primary Care • Portsmouth, NH

Clinic Type

Primary Care

Address

67 Corporate Drive, Floor 3, Portsmouth, NH 03801

Phone

603-610-8050

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Jacqueline R Irzyk — APRN
  • Jennifer L Hopp — MD
  • Roberta J Compagna — APRN
  • Bridget M Viens — PA-C
  • Kristin A Mallett — MD
  • Kenneth R Shuman — MD
  • Deborah A Learson — MD
  • Christopher J Couture — MD
  • Pamela E Lord-Voshell — APRN
  • Jennifer Lynn Kumin — APRN
  • Mark A Berman — MD
  • Kelsea Travelyn — FNP

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Mass General Brigham: 4.9 out of 5 (255 ratings, 48 reviews)
  • Healthgrades: 4.6 out of 5 (52 ratings, 45 written reviews)
  • WebMD: 5.0 out of 5 (13 ratings, 2 reviews)
  • Vitals: 4.2 out of 5 (31 ratings, 10 written reviews)
  • Healthgrades: 4.97 out of 5 (Not explicitly stated total, but high volume mentioned)
  • Mass General Brigham: 4.7 out of 5 (128 ratings, 57 reviews)

Patients praise

  • High praise for providers' listening skills, empathy, and ability to explain conditions clearly
  • Appreciation for thorough, detail-oriented, and patient-centered care
  • Strong rapport, with patients frequently recommending doctors to family and friends
  • High level of trust and confidence in clinical competence

Common complaints

  • Reports of poor office staff management, including scheduling errors and appointment mistakes
  • Concerns regarding bedside manner, including perceptions of being rude, arrogant, or dismissive
  • Occasional complaints about rushed appointments or providers not listening effectively to patient concerns
  • Instances of misdiagnosis or frustration with treatment plans

"Dr. Mallett was excellent and reviewed my history, asked follow-up questions, listened intently and answered all of my questions with patience, kindness and was fully engaged. Very thankful to have her and her team as my caregivers."

— Mass General Brigham Patient Review

"Office staff is terrible. I have been turned away 2 times due to appointment errors on their behalf... Today was the last straw. Once again I was told the wrong day. Got my records and have new DR."

— Vitals Patient Review

"Dr. McMahon is always a pleasure to see... He always tells me what he’s doing and lets me know each step as he’s getting ready to do it."

— Healthgrades Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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