Tower Health Medical Group Family Medicine
Family Medicine • Pottstown, PA
About
Summary: Pottstown Hospital – Tower Health is a nonprofit, 213-bed hospital in Pottstown, PA, part of the Tower Health system. It provides comprehensive inpatient and outpatient services, including medical/surgical care, diagnostics, emergency care, and a nationally recognized cancer program. The hospital holds Joint Commission accreditation and is certified for hip/knee replacement and Heart Failure, with Primary Stroke Center designation. It operates under private ownership with multiple locations and a stated focus on quality outcomes. Contact options include several listed phone numbers and the main address at 1600 East High Street, Pottstown, PA 19464.
Clinic Type
Family Medicine
Address
Tower Health Medical Group Family Medicine - Pottstown
Phone
1-833-348-6937
TowerHealthHelpLine@towerhealth.org
Opening Hours
Monday 8:00 am – 5:45 pm; Tuesday 7:30 am – 4:30 pm; Wednesday 7:30 am – 4:30 pm; Thursday 7:30 am – 4:30 pm; Friday 7:30 am – 2:45 pm; Saturday Closed; Sunday Closed
Telehealth
Available
Emergency Care
Not specified in text
Services Offered
Team
Insurance & Payment
Please note: our list is not meant to be all-inclusive and is subject to change. Please check with your health plan to verify coverage.
Not specified in text
Languages Spoken
FAQs
Are you accepting insurance plans?
Please note: our list is not meant to be all-inclusive and is subject to change. Please check with your health plan to verify coverage.
Do you participate in Capital Blue Cross plans?
We do not participate in the following Capital Blue Cross plans: Choice Fund OA Plus, Open Access Plus, OA Plus, Choice Fund OA Plus with Care Link PPO, Choice Fund PPO Network, HMO, POS, Great West.
Do you participate in Highmark Blue Shield?
Highmark Blue Shield (Note: Standard Tier) appears in the list of insurances.
Do you participate in Geisinger plans?
Geisinger listed among accepted insurances.
Do you participate in Independence Blue Cross plans?
Independence Blue Cross listed among accepted insurances.
Is there an online portal for patient communications?
Stay in Contact via MyTowerHealth portal for appointment reminders, test results, and health reminders.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Deborah Young): 3.0 out of 5 (7 ratings (2 reviews))
- WebMD (Dr. Charles Gorey): 5.0 out of 5 (85 ratings (60 reviews))
- Vitals (Dr. John M. Andersen): 3.7 out of 5 stars (N/A (one review shown in snippet))
- Tower Health (Dr. Charles F. Gorey patient comments): 4.9 out of 5 (575 reviews / 575 patient comments)
- Tower Health (Danielle K. Cara, CRNP): 4.8 out of 5 (309 reviews / 309 patient comments)
Patients praise
- Thorough, compassionate care with good listening and time to explain conditions/treatment (Dr. Gorey; Danielle Cara)
- Patients praise bedside manner and feeling cared for/not rushed (Dr. Gorey; Danielle Cara)
Common complaints
- Some reports of dissatisfaction with care/help and administrative/process issues (Dr. John Andersen)
- Lower ratings for at least one clinician (Dr. Deborah Young average 3.0/5)
"“Dr. Gorey throughly described all of the drug options and how each works…”"
— WebMD – Dr. Charles Gorey review snippet"“Just the best! Found medical problems other doctors have missed. Takes the time to answer questions. Loving, caring, knowledgeable person.”"
— WebMD – Dr. Deborah Young review snippet"“I have never wrote a bad review... however, I am so shocked and saddened at the lack of care and unwillingness to help me…”"
— Vitals – Dr. John M. Andersen review snippetSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Tower Health System Level 1 Providers — Jun 19, 2026
- Pottstown Family Medicine - Tower Health - ZipRecruiter — Sep 6, 2025
- Family Medicine Physician - Gateway in Reading, Pennsylvania — Apr 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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