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MedSurg Urgent Care

4.9 out of 5 · 99 reviews

Urgent Care • Pottstown, PA • Since 2018

About

MedSurg Urgent Care is a private urgent care practice based in Gilbertsville, PA (HQ at 1808 Swamp Pike, Gilbertsville). Founded in 2018, it offers walk-in treatment for common illnesses and injuries, same-day care, and services including COVID testing, stitches, DOT and school/work physicals. They emphasize short waits and a family-friendly approach. The practice operates with a small team (about 4 employees) and serves patients in the U.S., with a noted presence in Germany (Paula/Pausa, Sachsen) per the listing. Contact options include multiple local phone numbers and the general email info@medsurgurgentcare.com. If you’re in Pottstown or nearby seeking urgent care, MedSurg Urgent Care provides walk-in care and physicals, with telehealth options listed among their services.

Clinic Type

Urgent Care (multi-location group)

Address

1025 Berkshire Blvd, Suite 600A, Wyomissing, PA 19610; Gilbertsville location: 808 Swamp Pike, Suite 200, Gilbertsville, PA 19525

Phone

808 Swamp Pike Suite 200?

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

  • Most major insurance providers, including Medicare and Medicaid
  • Medicare
  • Medicaid
  • most major insurance providers

Self-pay options available with transparent pricing.

Self-pay, Insurance, Medicare, Medicaid, transparent pricing, insurance coverage

Languages Spoken

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Commitments

  • Fast, personal, and compassionate care
  • Two convenient locations
  • Same-day medical services with shorter wait times

Awards & Accreditations

  • Top 5 Urgent Care Center Award – 2025
  • Top 5 Urgent Care Center – 2025 (Berks County, PA)

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9/5 (99)
  • Facebook (via BusinessYab): 5/5 (16)
  • Wheree: 8.6/10 (N/A)

Patients praise

  • Courteous, caring, and friendly staff
  • Professional and knowledgeable medical providers
  • Efficient processes and minimal wait times
  • Thorough communication and patient listening
  • Compassionate care for both adults and children

Common complaints

  • Inconsistent billing statements
  • Unexpected charges despite prompt payments
  • Difficulties understanding billing details
  • Delays in refunds

"They treat you like they treat their own family!"

— BusinessYab user review (2019)

"Billing transparency appears to be an area requiring improvement to align entirely with customer expectations."

— Wheree summary (2026)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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