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Optima Medical

4.5 out of 5 · 1,069 reviews

Geriatric Medicine • Prescott, AZ

About

Optima Medical in Prescott Valley, Arizona, located at 3251 N Windsong Drive, offers primary care, internal medicine, and family medicine services. The clinic provides annual checkups, illness treatment, chronic disease management, weight loss and management, COVID-19 testing, bloodwork, and same-day appointments.

Clinic Type

Geriatric Medicine

Address

3251 N Windsong Dr, Prescott Valley, AZ 86314

Phone

(928) 772-2582

Email

info@optimamed.com

Opening Hours

Monday through Friday 7:30 a.m. to 6 p.m.

Services Offered

  • Primary Care
  • Internal Medicine
  • Family Medicine
  • Weight Loss & Management
  • Annual Checkups
  • Illness Treatment
  • COVID-19 Testing
  • Same-day appointments
  • Bloodwork
  • Chronic disease management

Team

  • Jami Potter, Family Nurse Practitioner — FNP
  • Armando Varela, Family Nurse Practitioner — FNP
  • Kavita Jaikaran, Doctor of Nursing Practice — DNP
  • Scholastica Masioge, Adult-Gerontological Nurse Practitioner — AGNP
  • Nick Phair, Physician Assistant-Certified — PA-C

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What services are offered at Optima Medical Prescott Valley location?

Primary care, internal medicine, family medicine, chronic disease management, weight loss, annual checkups, illness treatment, and COVID-19 testing with some same-day appointment options.

What services does Optima Medical provide as a Prescott Valley primary care physician?

Optima Medical provides primary care physician services including annual checkups, illness treatment, chronic disease prevention and management, weight loss & management, and COVID-19 testing at the Prescott Valley location.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Google: 4.7/5 stars (829 reviews)
  • Birdeye/Google: 3.3/5 stars (92 reviews)
  • Birdeye/Google: 2.8/5 stars (20 reviews)
  • Birdeye/Google: 3.8/5 stars (45 reviews)
  • Healthgrades: 5.0/5 stars (72 reviews)
  • Healthgrades: 5.0/5 stars (4 reviews)
  • RateMDs: 4.0/5 stars (7 reviews)

Patients praise

  • Caring, attentive, and thorough providers
  • Helpful and pleasant clinical staff (in some offices)
  • Convenient in-office services like blood work
  • Positive bedside manner

Common complaints

  • Incompetent or unprofessional office staff
  • Long wait times for appointments and during visits
  • Poor communication and billing/insurance issues
  • Rushed or impersonal care experiences

"The dr was very thorough and so helpful. Definitely glad I chose this as my primary care provider. The office staff is so helpful and always pleasant to talk to as well."

— Optima Medical - Prescott Valley Review

"The front desk women and the women who answer the phones were extremely rude, and unhelpful. I know I’ll be finding another care physician once everything is said and done."

— Family Medical Walk In of Prescott Valley Review

"a five-star personality. I was quite impressed with her on my first visit. Looking forward to follow-up appointments; anticipating proper results"

— Carmen Dalton, NP Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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