Outer Cape Health Services
Mental Health Counseling • Provincetown, MA • Since 1987
About
Outer Cape Health Services (OCHS) is a nonprofit community health system with a Provincetown location that offers behavioral health services as part of its comprehensive care. OCHS operates three Cape Cod health centers (Provincetown, Wellfleet, Harwich) and provides a full range of behavioral health supports, including clinicians (e.g., Director of Behavioral Health, Behavioral Health Clinicians), and related services such as recovery services, telehealth, and community resource navigation. They emphasize accessible care with no one denied due to inability to pay, and maintain partnerships with Beth Israel Deaconess Medical Centers and Cape Cod Healthcare.
Clinic Type
Mental Health Counseling
Address
Outer Cape Health Services locations (serves Cape Cod area; specific address not listed on page)
Phone
(774) 209-3208
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Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (page mentions telehealth in related links)
Emergency Care
In mental health emergencies, call 988
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Google/Birdeye): 4.2/5 stars (198 reviews (aggregated))
Patients praise
- Professional, caring, and knowledgeable clinical staff when appointments are fulfilled
- Efficient, friendly front desk service for some patients
- Convenient, clean facility and pharmacy access
Common complaints
- Extreme difficulty reaching staff via phone
- Canceled or delayed appointments
- Languishing or dropped specialist referrals
- Long wait times (up to nine months) for behavioral health clinicians
- Concerns regarding communication and management competency
- Confusion over service availability and insurance coverage
"Interviews with Jefferson and five other patients at OCHS revealed a few common themes: appointments that are canceled at the last minute, referrals to specialists that languish, and extreme difficulty getting answers over the phone."
— The Provincetown Independent"At Outer Cape Health Services — the only provider of medical and behavioral health services here — the wait to be matched with a clinician for long-term care is at least nine months."
— The Provincetown Independent"Desk staff in PTown informs me that since July 1, 2025 they emphatically do NOT offer "Urgent Care" and are NOT covered by private insurance."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Outer Cape Health Services urges residents to protect their mental health during the holiday season - CapeCod.com — Dec 17, 2025
- In Provincetown, a Heightened Focus on Mental Health - The Provincetown Independent — Sep 10, 2025
- OCHS Changes Provincetown Clinic Name to Reflect Primary Care and Insurance Guidelines - Outer Cape Health Services — Jul 21, 2025
- Provincetown to Have Methadone Clinic Starting November 1 - The Provincetown Independent — Oct 1, 2025
- OCHS Plans a Big Shift to Telehealth Care - The Provincetown Independent — Apr 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
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