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Utah Valley InstaCare

Emergency Care • Provo, UT • Since 1939

About

Utah Valley InstaCare Provo is not explicitly listed on the Utah Valley Hospital page. Key details: - Location: 1034 North 500 West, Provo, UT - Beds: 395; Level II Trauma Center; full-service acute and tertiary care - Type: Nonprofit; founded 1939; headquarters in Provo - Services/Care: Emergency department, various medical services, pediatric and adult care (listed categories include heart, cancer, ICU, newborn/NICU, rehabilitation, diabetes, behavioral health) - Contact: Phone 801-357-7850 - Notable context: Formerly Utah Valley Regional Medical Center (UVRMC); part of Intermountain Healthcare You may want to search for “InstaCare Provo” or check Intermountain’s urgent care locations for a nearby Provo InstaCare.

Clinic Type

Emergency Care

Address

395 West Cougar Boulevard, Floor 2, Provo, UT 84604

Phone

//801-357-7525

Email

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Opening Hours

Most locations are open 7 days a week with extended hours

Telehealth

Intermountain Connect Care (virtual urgent care)

Emergency Care

Urgent care department; Emergency department on-site; Virtual urgent care via Intermountain Connect Care

Services Offered

  • Urgent care
  • Walk-in care
  • Virtual urgent care
  • Intermountain Connect Care
  • Emergency department (on-site)
  • Urgent care for non-life-threatening conditions

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregator): 4.3 out of 5 stars (aggregate) (1,138 reviews)
  • Solv Health: Varies by location (ranging from 1.0 to 4.7 stars across various listings) (Varies by location listing)

Patients praise

  • Accessibility and extended hours for urgent care needs
  • Some staff and clinicians noted as friendly and helpful
  • Efficient service in certain instances

Common complaints

  • Perceived lack of helpfulness or ability to address patient issues
  • Complaints about being referred to the Emergency Room (ER) unnecessarily
  • Concerns regarding medical thoroughness and quality of examinations
  • Frustration with billing policies and costs for visits deemed ineffective

"No matter what I go there for, they just tell me they can't help me and to go to the ER. Completely useless."

— Birdeye Patient Review

"The urgent care doctor could of done the same test no issue. No equipment was used. ER did nothing else and said to go home... IHC then billed me $2,600. Professional scam artists."

— Birdeye Patient Review

"The doctors are very informative and really care about helping their patients. I always know I’m going to be taken care of when I come here!"

— Solv Health Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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