MultiCare South Hill Family Medicine
Family Medicine • Puyallup, WA
About
MultiCare South Hill Family Medicine in Puyallup, WA provides comprehensive primary care for adults and children, including wellness care, treatment for common illnesses, chronic disease management, physicals, vaccinations, screenings, family planning, and care coordination with specialists.
Clinic Type
Family Medicine
Address
16515 Meridian Ave East, Suite 104-A, Puyallup, WA 98375
Phone
253-792-6650
annualgiving@multicare.org
Opening Hours
Monday - Friday: 8am - 5pm
Emergency Care
If you are experiencing a life-threatening emergency, call 911.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
Make an appointment
Schedule Online (link provided on site) and call 253-792-6650.
Doug Smathers, MD
Not Accepting New Patients.
Current patients
Book an appointment using your MyChart account. Sign up for MyChart if you don't have an account.
Emergency
If you are experiencing a life-threatening emergency, call 911.
Call to make an appointment
253-792-6650 (Call to make an appointment)
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.7 out of 5 stars (124 reviews (aggregated for MultiCare Primary Care Puyallup))
- BestProsInTown: N/A (20 reviews cited) (20 reviews)
Patients praise
- Physicians and providers described as caring, kind, and knowledgeable
- Supportive nursing and lab staff reported by many patients
- Strong patient-provider relationships built over many years
- Helpful and professional front desk receptionists
Common complaints
- High provider turnover causing disruption to patient care
- Difficulty scheduling appointments in a timely manner
- Long wait times for appointment availability
- Instances of alleged clinical negligence or poor procedural experience
"I love Dr Thurman and her nurse, they always take good care of me. The whole clinic is staffed with caring and professional people."
— Google (via haogiayensao.com)"I made an appointment to see an ARNP and was told I couldn't get in to see her for over a month... Two days before my appointment a receptionist called and said the ARNP was leaving early and she was cancelling my appointment."
— A Better Place ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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