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Professional Physical Therapy

5 out of 5 · 27 reviews

Physical Therapy • Queens, NY

Clinic Type

Physical Therapy

Address

Queens, NY (multiple neighborhoods listed including Bayside/Whitestone, Elmhurst, Floral Park, Flushing/Fresh Meadows, Glendale, Kew Gardens, New Hyde Park, Queens Village)

Phone

(718) 767-0610

Email

amarsella@professionalpt.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google: 4.8 stars (208 reviews)
  • Birdeye/Google: 4.9 stars (390 reviews)
  • Birdeye/Google: 4.9 stars (204 reviews)
  • Whitestone Physical Therapy of Queens website: 5/5 stars (27 reviews)

Patients praise

  • Friendly, kind, and professional staff
  • Knowledgeable and experienced therapists
  • Clear explanation of exercises and treatment plans
  • Effective pain relief and measurable recovery progress
  • Welcoming and comfortable environment
  • Convenient scheduling and accommodating atmosphere

Common complaints

  • Difficulty getting phone calls answered
  • Incompetent administrative/front desk staff (e.g., authorization issues)
  • Billing/payment concerns (e.g., bills sent despite co-pays)
  • Limited one-on-one attention/minimal supervision
  • Lack of comprehensive specialized treatment (e.g., pelvic floor)

"Good luck trying to get them to answer their phones, never been to a PT where 9/10 of your calls aren’t answered."

— Theradynamics Physical & Occupational Therapy review

"I always love being in such a warm and comfortable environment where everyone treats you with generosity and care."

— Dynamic Physical Therapy review

"She worked magic on my most debilitating pain to date. After just the consultation I felt much better, reducing my excruciating lower back pain to endurable pain."

— Ivy Rehab HSS Physical Therapy Center of Excellence review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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