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Behavioral Health Treatment Center

Psychiatry and Behavioral Health • Queens, NY • Since 1969

About

It operates a network of safety-net hospitals, neighborhood health centers, long-term/rehabilitation facilities, and outpatient clinics across New York City to ensure healthcare access. HQ is at 125 Worth Street/50 Water Street, NYC. The system employs about 45,000 staff and is the city’s public safety net for medical services, with a mission focused on accessible care through its hospitals, clinics, and care centers. Notable leadership and staff roles are listed, reflecting a broad health services organization.

Clinic Type

Psychiatry and Behavioral Health

Address

Queens, NY

Phone

1-844-NYC-4NYC

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Behavioral Health
  • Psychiatric Services
  • Chemical Dependency Services
  • Mental Health Services
  • Behavioral Health Center of Excellence

Insurance & Payment

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Languages Spoken

  • English
  • Spanish
  • other languages may be available through language services

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregate): 4.6/5 stars (903 reviews)
  • Healthgrades (HCAHPS based): 72% patient recommendation rate (Not explicitly stated total count for patient experience surveys)

Patients praise

  • Compassionate approach from specific doctors (e.g., Dr. Habib)
  • Cleanliness of the facility
  • Availability of multilingual staff and interpreters

Common complaints

  • Prolonged waiting times for emergency services and bloodwork
  • Chaotic and potentially stressful emergency room environment
  • Inconsistent communication regarding appointments and medication management
  • Reports of unprofessional staff behavior

"Several patients praise Dr. Habib for his compassionate approach and noticeable improvements in care during recent visits."

— Wheree User Reviews

"Numerous patrons criticize prolonged waiting times—particularly for bloodwork and emergency services—and report unprofessional behavior among certain staff members."

— Wheree User Reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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