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Eye & Vision Institute

Optometry • Quincy, IL

About

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Clinic Type

Optometry

Address

Carthage Memorial Medical Clinic, 1450 North Co Road 2050, Carthage, IL 62321; Hannibal HQ Eyes, 175 Shinn Lane, Hannibal, MO 63401; Quincy Medical Group Eye & Vision Institute, 1125 Hampshire Street, First Floor, Quincy, IL 62301; Kirksville location: 1 Crown Drive, Suite 201, Kirksville, MO 63501; Mt. Sterling: 216 Pittsfield Road, Mt. Sterling, IL 62353

Phone

+1 217-222-6550

Email

FederalPPDRQuestions@cms.hhs.gov

Opening Hours

8:00 AM - 5:30 PM

Website

https://www.quincymedgroup.com/services/eye-and-vision-institute

Services Offered

  • optometry
  • ophthalmology
  • eye care
  • eye exams
  • sub-specialties in eye care
  • eye health
  • vision services
  • ophthalmology services
  • optometric services

Team

  • Cathryn Ahearn, Ophthalmology/Optometry (OD) — OD
  • Michael Benedict, OD — OD
  • Abram Geisendorfer, MD — MD
  • Heidi Haisley, OD — OD
  • Elizabeth Monroe, OD — OD
  • Marshall Munch, OD — OD
  • Phillips, MD — MD
  • Kelly Sharpe, OD — OD
  • Paul Tracy, OD — OD

Insurance & Payment

—

Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Quincy Medical Group official provider pages (Press Ganey): Generally high patient satisfaction ratings ranging from 4.8 to 4.9 out of 5 based on Press Ganey surveys (Hundreds of ratings per provider (e.g., 320 to 766 ratings))
  • Wheree.com: 8.1 out of 10 (Not explicitly stated)

Patients praise

  • Attentive care
  • Thorough examinations
  • Professional and kind staff
  • Welcoming environment
  • Detailed explanations of procedures

Common complaints

  • Inconsistent customer service experiences
  • Rude interactions at reception or tech departments
  • Variability in wait times
  • Appointment scheduling issues

"Many patrons praise Dr. Heidi Haisley for her meticulous approach and genuine concern, noting she takes ample time to explain procedures."

— Wheree.com summary of patient feedback

"Some customers have expressed frustration with inconsistent customer service experiences, citing rude interactions at reception or tech departments."

— Wheree.com summary of patient feedback

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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