Home/Quincy/Optometry/Family EyeCare & Contact Lens Center

Family EyeCare & Contact Lens Center

4.9 out of 5 · 904 reviews

Optometry • Quincy, IL

About

Book appointment Call clinic Visit website

Family EyeCare & Contact Lens Center LLC is a small medical practice based in Cromwell, CT, with a secondary location in Quincy, IL. The practice focuses on eyewear and eye care services and is currently active with 2 employees. Key personnel include Dana Golden (Director of Operations). Contact: 1 (217) 231-3937. Primary locations listed: 160 West St, Cromwell, CT 06416, and Quincy, IL. Notable details: aliases include multiple variations of the name; LinkedIn presence exists but with a small follower base.

Clinic Type

Optometry

Address

Quincy, Illinois

Phone

1-217-231-3937

Email

office@codenroll.co.il

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.familyeyecareqcy.com/

Services Offered

comprehensive eye exams
contact lens fittings
eyewear sales
eye health management
urgent eyecare
other services

Team

Dr. Kristie Chevalier, OD; resident Kansas City VA Medical Center; New England College of Optometry graduate — Optometrist
Dr. Austin Krohn, OD; Truman State University; Southern College of Optometry; UMSL Ocular Disease Residency — Optometrist

Insurance & Payment

—

Languages Spoken

—

Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye/Google: 4.9/5 stars based on 904 reviews (Birdeye aggregation) (904 reviews reported on Birdeye)

Patients praise

Thorough, professional, and knowledgeable optometrists and staff
Friendly, warm, and helpful customer service environment
Efficiency and organization, often resulting in on-time appointments
Effective communication and explanation of procedures/care

Common complaints

Occasional longer-than-expected wait times
Complaints regarding insurance coverage communication and billing transparency
Isolated reports of unsatisfactory patient-provider interactions

"I love the friendliness of the staff, they let you know if you need anything they're available to help. Dr. Krohn is amazing, caring and thorough."

— Birdeye reviewer

"I had an excellent experience at Family Eye Care . The staff was incredibly friendly and welcoming from the moment I walked in. What really impressed me was their efficiency - my appointment started right on time, and the entire visit had a quick turnaround without feeling rushed."

— LocalityBiz reviewer

"I was told that my insurance did not cover eye glasses, when, in fact my insurance does, I feel discriminated against. Other than picking up my prescription I will never return there again..."

— Yelp reviewer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].