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Behavioral Health Services | Racine County, WI

Behavioral Health • Racine, WI

About

Behavioral Health Services in Racine, Wisconsin provides comprehensive mental health and substance use services for adults and youth, including individual therapy, crisis intervention, and recovery-based support. Located at 1717 Taylor Avenue, the clinic offers one-on-one counseling tailored to individual needs, immediate assistance for behavioral health crises, and ongoing programs to help individuals maintain independence and wellness. Services are available Monday to Friday from 8:00 a.m. to 5:00 p.m., with a 24/7 crisis hotline.

Clinic Type

Behavioral Health

Address

1717 Taylor Ave., Racine, WI 53403

Phone

262.638.6741

Email

DHSDCTSCRO@dhs.wisconsin.gov

Opening Hours

Hours: Monday to Friday 8:00 a.m. to 5:00 p.m.

Emergency Care

Crisis Hotline (operates 24 hrs/7 days a week): 262-638-6741

Services Offered

  • Recovery-based services for adults and youth with mental health or substance use needs
  • One-on-one mental health counseling tailored to individual needs
  • Support and recovery services for individuals struggling with substance use
  • Immediate assistance for individuals in behavioral health crisis situations
  • Ongoing services that assist individuals in maintaining independence and wellness

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Hours: Monday to Friday 8:00 a.m. to 5:00 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovered.org and Addiction Resource (note: these appear to be aggregator scores rather than direct patient review counts): 4.22/5 (Recovered.org) and 7.7/10 (Addiction Resource)" (No significant volume of public patient reviews found across major platforms.)

Patients praise

  • Services are noted as being comprehensive, including mental health, substance abuse, and crisis intervention.
  • Employees often report good benefits and working hours.
  • Services are provided on a sliding scale based on ability to pay, improving accessibility.

Common complaints

  • Some patients express dissatisfaction with a perceived over-reliance on medication for treatment.
  • Staff feedback indicates that while work can be rewarding, it is also draining and some management practices may seem non-empathetic to that toll.

"The counseling. { Talk Therapy } Was ok,But they seem to be to fast to put you on meds. I didn't see the point of being on meds for an eating disorder."

— Anonymous patient review on Mappca.com

"Good benefits and great hours. The work can be rewarding but also can be draining. Good supervision but can seem non-empathetic to the toll of the work."

— Employee review on Glassdoor

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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