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Duke Otolaryngology of Raleigh

4.5 out of 5 · 130 reviews

ENT (Otolaryngology) • Raleigh, NC • Since 1978

About

Summary: - Duke Raleigh Hospital is a Duke University Hospital campus in Raleigh, NC, located at 3400 Wake Forest Road. It’s a nonprofit, 186-bed facility established in 1978 with about 618 employees and annual revenue around $23.8M. - The hospital offers extensive programs and services, including Duke Raleigh Cancer Center, orthopaedics and spine, cardiovascular and neurosciences (notably Skull Base and Cerebrovascular Center), digestive care, wound healing, outpatient imaging, emergency department, same-day surgery, and various outreach/education programs. - It is described as one of the best hospitals in North Carolina and serves as a preferred provider for a range of health care needs. Note: The page emphasizes Duke Raleigh Hospital as a Duke Health campus with numerous specialty centers, and mentions its location on Wake Forest Road in Raleigh. If you’re specifically looking for “Duke Otolaryngology of Raleigh,” the page highlights general Duke Raleigh services and does not provide dedicated otolaryngology (ENT) program details beyond listing broad specialties; you may want to search for Duke Otolaryngology Raleigh or ENT services within Duke Raleigh for more precise information.

Clinic Type

ENT (Otolaryngology)

Address

Duke Medicine Plaza, 3480 Wake Forest Rd, Suite 404, Raleigh, NC 27609-7376

Phone

919-862-5733

Email

DHLNFinancialassist@duke.edu

Opening Hours

Mon-Fri 8:00 am – 5:00 pm; Sat-Sun Closed

Telehealth

Available

Emergency Care

Emergency care available

Services Offered

  • Otolaryngology
  • ENT services
  • hearing loss evaluation
  • hearing aids
  • cochlear implants
  • balance disorders
  • sinus problems
  • ear disorders
  • tumors of head and neck
  • ringing in ears
  • thyroid disorders
  • voice disorders
  • pediatric ENT
  • otology/neurotology collaboration
  • head and neck oncology (related)
  • sleep-disordered breathing (snoring) maybe not explicit
  • bone conduction devices (bone conduction hearing aids)

Insurance & Payment

  • Aetna
  • Ambetter
  • Blue Cross Blue Shield (various plans)
  • Cigna
  • Duke Health Insurance options
  • Humana
  • Medicare
  • NC State employees plans
  • WellCare
  • TRICARE

Duke Health contracts with most major health insurance carriers. Verify with insurer that location/provider is in network; check for copayments/deductibles.

Insurance, Self-pay

Languages Spoken

  • English

FAQs

What conditions does the Raleigh ENT treat?

Conditions affecting ears, nose, and throat (ENT) and related issues, including chronic ear infections, tinnitus, sinus problems, tumors in head and neck.

What are the clinic hours?

Monday - Friday 8:00 am - 5:00 pm; Saturday and Sunday closed.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • DukeHealth.org: 4.84 out of 5 (based on 613 ratings) for representative clinicians (74 reviews for representative clinicians)
  • US News Health: 4 out of 5 (54 reviews)
  • Vitals: 4.3 out of 5 (2 reviews)

Patients praise

  • High satisfaction ratings for individual clinicians (e.g., 4.84/5 for some providers)
  • Courteous care during examinations
  • Positive experiences for pediatric care in some instances

Common complaints

  • Difficulties with scheduling and long wait times for appointments
  • Perceived lack of patient follow-up or poor communication after procedures
  • Instances of providers being significantly late to appointments
  • Occasional reports of feeling dismissed by specific providers

"Scheduling is the worst! Waits 3 months for an appointment for them to only repeat what was already done 3 months earlier and then tell me their next available appointment is 11 months away."

— LocalityBiz patient review

"The ratings and reviews are based on patient responses to the overall clinician rating question from the survey."

— DukeHealth.org clinician profile page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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