REX Ear, Nose and Throat Specialists
ENT (Otolaryngology) • Raleigh, NC • Since 1894 • 3 locations in Cary and Wakefield/Raleigh area (three convenient locations) locations
About
UNC Health Rex is a nonprofit hospital system based in Raleigh, NC, and a member of UNC Health Care. Key details relevant to your query: - Services and focus: Part of a hospital and health care system offering medical care in Wake County, including Ear, Nose & Throat (ENT) services as part of its general clinical offerings (UNC Rex is a full-service health system with multiple facilities). - Location: Primary HQ and key offices in Raleigh, with several patient-access locations in Cary, Garner, Holly Springs, Knightdale, and downtown Raleigh. - Contact and access: Main phone lines 919-784-3100 / 919-784-4697; mailing and walk-in access available at listed addresses. - Overview: Founded in 1894; nonprofit, private health care system; 7 office locations in North Carolina; part of UNC Health Care System. - Social/media: Active nonprofit health care industry presence; LinkedIn: linkedin.com/company/unchealthrex. If you’re specifically seeking ENT services in Cary or Raleigh at UNC Health Rex, you may want to contact the Cary or Raleigh locations directly or visit rexhealth.com to find ENT specialists, appointment scheduling, and service details.
Clinic Type
ENT (Otolaryngology)
Address
Cary and Wakefield locations; UNC Rex Healthcare ENT (three convenient locations)
Phone
919-784-7400 (Cary location)
rexpatientrelations@unchealth.unc.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- REX Ear, Nose & Throat Specialists official website: 4.8 out of 5 (572 ratings)
- UNC Health website (Raleigh location): 4.7 out of 5 stars (284 ratings)
- UNC Health website (Raleigh location): 4.8 out of 5 (79 ratings)
Patients praise
- highly regarded doctors and medical care, particularly for specialized treatments like allergy shots
- welcoming and friendly front-desk and support staff (in some specific locations)
- efficient appointment scheduling and helpful nursing teams mentioned by some patients
- recognized as a neighborhood favorite in local community platforms
Common complaints
- billing and insurance disputes
- some reports of unprofessional, dismissive, or uncaring staff interactions
- difficulties with patient scheduling and administrative communication
"We’ve been coming to see Dr. Dorfman at Rex ENT for four+ years because he is the best... Crystal AND Lindsey feel like personal friends, they are always so warm and welcoming and know their stuff."
— LocalityBiz review for Wakefield location"UNC Health engages in deceptive business practices, does not make their costs known upfront for elective, low-priority procedures and tests... CHOOSE ANY OTHER PROVIDER!!!"
— PissedConsumer review regarding general UNC Health billing/practicesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bao "Tram" Tran, FNP | UNC Otolaryngology/Head and Neck Surgery — Jan 15, 2026
- UNC Hospitals and UNC Health Rex ranked as top hospitals in North Carolina | Newsroom — Jul 29, 2025
- Duke, UNC, WakeMed hospitals recognized in U.S. News & World Report rankings — Jul 29, 2025
- UNC Health Eye Care at Cary Expands UNC's Triangle-Area Outpatient Services | Department of Ophthalmology — Sep 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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