Rex Hospital Pulmonary | Raleigh
Pulmonology • Raleigh, NC
Clinic Type
Pulmonology
Address
REX Pulmonary Specialists, 2605 Blue Ridge Road, Suite 190, Raleigh, NC 27607
Phone
919-784-7460
uncrexphysicianrelations@unchealth.unc.edu
Opening Hours
8:00 AM - 4:30 PM
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Phone call for appointment, in-network referrals typically handled by UNC Health/Rex system
Languages Spoken
FAQs
What services are offered?
Pulmonary disease care, pulmonary function testing, endoscopy, bronchoscopy, cancer care coordination with UNC Health and Rex Thoracic Specialists.
What are the business hours?
8:00 AM - 4:30 PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UNC Health/Provider Portal: 4.8-4.9 out of 5 stars (aggregate patient satisfaction scores reported by provider) (602-1017 ratings (varying by source))
- Third-party review platforms (e.g., Birdeye/LocalityBiz): 2.2 out of 5 stars (32 reviews)
Patients praise
- High satisfaction with clinical care and the expertise of specific pulmonologists
- Providers described as proactive, thorough, and attentive during consultations
- Success in managing chronic conditions or resolving specific respiratory issues
Common complaints
- Billing concerns related to hospital facility fees vs. clinic fees
- Difficulties in administrative operations, including scheduling and returning phone calls
- Reports of rude or impatient front-office staff
- Perceived lack of responsiveness regarding prescription refills and pharmacy inquiries
"I have never, and I’m surrounded by wonderful doctors, had a doctor so proactive that stayed on top of this problem since the day I met him. Constant updates on my chart, constant test, and constant care because of him."
— Patient Review (Positive)"Scummy practice. This place is a regular doctors office/clinic. However they give you a form saying they are a "hospital" and will bill you differently. Your insurance will not cover most of it because of this and you will be left with the bill."
— Patient Review (Negative)"They return calls 3 weeks later if ever. They do not respond when pharmacy have a question re: a Rx they have written and the most agitating issue is they will reschedule you 2-3 times before you finally see the doctor."
— Patient Review (Negative)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pulmonology | UNC Physicians Network — Oct 8, 2025
- UNC Health Rex | Raleigh, NC — May 11, 2026
- Valencia Willis — Apr 18, 2026
- Dr. Melissa A. Hession, MD - Internal Medicine Physician in Raleigh, NC — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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