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Jean Charles, MD, MPH

4.1 out of 5 · 8 reviews

Optometry • Randolph, MA

About

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Jean Charles, MD, MPH is a board-certified ophthalmologist in Randolph, MA offering advanced cataract surgery, glaucoma management, comprehensive ophthalmology, and comprehensive eye exams. Dr. Charles speaks English, French, Spanish, and Creole and brings over three decades of clinical experience to patient care.

Clinic Type

Optometry

Address

1137 N Main St, Randolph, MA 02368

Phone

+1 617-296-1828

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://eyeservicesconsultants.com/providers/jean-charles-md/

Services Offered

  • Cataract Surgery
  • Glaucoma Management
  • Comprehensive Ophthalmology
  • Comprehensive eye exams

Technology & Equipment

  • Intraocular Lens technology
  • Advanced cataract surgery techniques

Team

  • Jean Charles, Board-Certified Ophthalmologist — MD, MPH

Insurance & Payment

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Languages Spoken

  • English
  • French
  • Spanish
  • Creole

Social Media

FacebookInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care: 4.5/5 (9 ratings, 2 reviews) (2 written reviews)
  • Healthgrades: 3.3/5 (3 ratings/reviews) (3 ratings/reviews total)
  • Vitals: 4.7/5 (9 ratings, 3 reviews) (3 written reviews)

Patients praise

  • Dr. Charles is perceived as highly skilled and experienced
  • Patients praise his bedside manner and thoughtfulness
  • Appreciation for the doctor taking his time during examinations
  • Multilingual support (Spanish, French, Vietnamese) improves accessibility

Common complaints

  • Dissatisfaction with office management and administrative staff communication
  • Reports of difficulties reaching office or experiencing poor customer service experiences

"Worst doctor office ever…office manager and doctor hangs up on you when you call…they don’t care about their patients and their well-being either…they don’t care to listen to their patients when we have something to say!!"

— WebMD Care patient review (Oct 2023)

"Exceptional knowledge and first rate service. Dr. Charles is personable and thoughtful. He helped me tremendously and his bed side manner is one of the best that I have ever experienced."

— Vitals patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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