Monument Health Rapid City Clinic
Internal Medicine • Rapid City, SD • Since 1973
About
Monument Health is a nonprofit, integrated health system based in Rapid City, SD, serving western South Dakota and eastern Wyoming. The Rapid City area clinic at Flormann Street (Flormann Clinic) is part of Monument Health’s network of facilities including 5 hospitals, 40+ clinics, and 33 medical specialties. The system employs over 4,500 caregivers across 20 communities, with HQ at 353 Fairmont Blvd, Rapid City. The organization emphasizes connected primary and specialty care through its clinics and care teams, including the Flormann Street location, which offers primary and specialty services as part of Monument Health’s wide regional network.
Clinic Type
Internal Medicine
Address
640 Flormann Street, Rapid City, SD
Phone
+1-605-755-3300
MyChartHelp@monument.health
Opening Hours
7:00 AM - 5:00 PM
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Current Offers
New Patient Offer
FAQs
What are the clinic’s hours?
7:00 AM - 5:00 PM (Closed Today on certain days as noted in the schedule).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (aggregating Google reviews): 4.9/5 stars (3,899 reviews)
Patients praise
- high professional standard of care and clinical expertise
- staff frequently described as kind, efficient, and friendly
- thoroughness of physicians and clear communication with patients
- prompt appointment and service delivery
Common complaints
- billing and coding disputes (specifically regarding diagnostic vs. screening codes)
- difficulties with financial services and communication regarding insurance processing
- occasional reports of staff being perceived as disrespectful
"Dr Williamson is the most informative, empathetic doc I’ve met in my 76 years. She not only listens to her patients, she advocates for them."
— LocalityBiz user review"My wife had a screening colonoscopy done at Monument Health. It was to be 0 copay... then we get a bill in the mail that it was upgraded to diagnostic which Blue Cross Blue Shield does not cover."
— Better Business Bureau complaint regarding Monument Health (Hospital/System)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dakota Radiology & Monument Health Expand in Rapid City — Sep 23, 2025
- One Doctor for the Whole Family? Monument Health's Med-Peds Clinic Is Making That Possible - The Rapid City Post — Apr 19, 2026
- Two New Clinics, Expands Health Care Access — Sep 2, 2025
- Monument Health Opens Emergency Services and Medical Campus in Rapid City - Monument Health — Jun 10, 2026
- Monument Health & Dialysis Clinic, Inc. - 1 Year of Partnership — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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