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Family Medicine in Reading, PA - Find a UPMC Provider

4.8 out of 5 · 358 reviews

Primary Care • Reading, PA

About

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Clinic Type

Primary Care

Address

—

Phone

+18005338762

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://providers.upmc.com/specialty/Family%20Medicine/near/Reading%2C%20PA?page=1

Services Offered

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Team

  • Joseph W. Strangarity — MD
  • Jemma E. Kelly — PA-C
  • Laurissa Rae Ash — CRNP, DNP
  • Samuel Hall — MD
  • Dorine Lantimo-Vetter — DO
  • Jenna Leigh Henault — PA-C
  • Mia P. Love — CRNP
  • Alison Patrice Gillmen — PA-C

Insurance & Payment

—

Languages Spoken

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Social Media

FacebookLinkedinInstagram

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 3.8 Star Rating (24 reviews) (24 reviews)
  • Vitals: 4.8 out of 5 stars (87 ratings; 64 written reviews (sample shows 1–10 of 64))
  • Vitals: 4.6 out of 5 stars (23 ratings; 7 written reviews (sample shows 1–7 of 7))
  • UPMC providers portal: 4.9 out of 5 (345 ratings; 85 reviews) (85 reviews)
  • UPMC providers portal: 4.9 out of 5 (377 ratings; 94 reviews) (94 reviews)
  • UPMC providers portal: 4.8 out of 5 (244 ratings; 69 reviews) (69 reviews)

Patients praise

  • Providers listen to patients and communicate clearly
  • Doctors/clinicians spend time and avoid rushing
  • High likelihood of recommendation / strong patient satisfaction
  • Holistic, thorough care and responsiveness to concerns

Common complaints

  • Some patient reviews report negative experiences such as rude/unprofessional staff or not following through
  • A lower rating compared with other providers (e.g., 1-star share) indicates mixed experiences

"“He takes his time with his patients and addresses all concerns.”"

— UPMC provider page for Dr. Ernest M. Josef

"“She always listens and cares about her patients… you never feel like she's brushing off a concern you have.”"

— UPMC provider page for Stacey Lavon Rotz, PA-C

"“Staff very rude… he does not listen to the patient nor does he follow through scheduling tests properly.”"

— Vitals page for Dr. Diane T. Bonaccorsi

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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