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San Bernardino County Department of Behavioral Health

Behavioral Health • Redlands, CA

About

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Clinic Type

Behavioral Health

Address

San Bernardino County, California

Phone

(800) 398-0018

Email

DBHInnROADsReferrals@dbh.sbcounty.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://wp.sbcounty.gov/dbh/

Emergency Care

Urgent behavioral health crisis services available; no appointment necessary at centers

Services Offered

Urgent behavioral health services
Substance Use Disorder and Recovery Services (SUDRS)
Outpatient clinics and services
Other services and supports
Patients’ rights advocacy
Workforce education and training
Electronic health record (myAvatar/NX) training
We2 Wellness Program
Office of Patients’ Rights
Uniform Method of Determining Ability to Pay (UMDAP)
Crisis intervention and assessment/referral
Medication support
Case management
Educational workshops
Prevention and early intervention services

Technology & Equipment

myAvatar electronic health record (NX upgrade)
WE2 Program (Wellness, Weight Loss, Emotion Control, and Exercise)

Team

San Bernardino County Department of Behavioral Health — Organization

Insurance & Payment

—

Languages Spoken

—

FAQs

What services does DBH offer?

DBH offers urgent behavioral health services, outpatient mental health clinics, substance use disorder recovery services (SUDRS), crisis intervention, assessment/referral, individual/group therapy, medication support, case management, and prevention/early intervention programs.

Commitments

No DBH client or potential client will be denied access to services due to inability to pay. Uses a sliding scale (UMDAP) based on family size, income and assets.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Inland Psychiatric Medical Group): 4.5/5 stars (672 reviews)
Facebook (San Bernardino County DBH): 88% recommend (33 reviews)

Patients praise

High percentage of positive recommendation on social media platforms
Appreciation for staff members who foster comfortable and non-judgmental environments
Professional growth opportunities and benefits for employees within the county system

Common complaints

Reports of technical issues with telehealth appointments
Allegations of discriminatory treatment by some providers
Concerns regarding communication and accessibility in patient care

"He [the doctor] created a non-judgmental environment. I love his ability to make his patients feel comfortable and at ease. I highly recommend him to anyone seeking psychiatric care."

— Birdeye review for Inland Psychiatric Medical Group (Redlands)

"Instead of showing to the video appointment, Dr Desai called me and insisted on making it a phone appointment. Three minutes into the call, the call became very garbled... I waited, and... [no one showed up]."

— Birdeye review for Inland Psychiatric Medical Group (Redlands)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

In the News

Sylvan Park – DBH Internet Website - San Bernardino County — Jun 26, 2026
Events for May 18, 2026 - San Bernardino County — May 18, 2026
County unveils inspiring events for National Suicide Prevention and Recovery Month – Welcome to San Bernardino County — Aug 28, 2025

Information sourced from the clinic's website as of July 10, 2026.

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