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Rimrock Trails Treatment Services

4.3 out of 5 · 22 reviews

Behavioral Health • Redmond, OR • Since 1990

About

Rimrock Trails Treatment Services provides co-occurring behavioral health counseling in Central Oregon, including Redmond. As a nonprofit founded in 1990 and headquartered in Prineville, they offer comprehensive mental health and substance use treatment for individuals and families. They operate multiple offices across Central Oregon, with a Redmond location at 215 SW 7th St, Redmond, OR 97756, and services aimed at youth, adults, and families to build lasting recovery and coping skills. Contact: 541-388-8459 or intake@rimrocktrails.org.

Clinic Type

Behavioral Health

Address

Redmond Counseling Clinic, Rimrock Trails, Redmond, Oregon

Phone

541-388-8459

Email

Jennifer.Kirchgelser@rimrocktrails.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Individual Counseling
  • Family Counseling
  • Mental Health Treatment
  • Substance Use Treatment
  • Early Childhood (0-5) social and emotional mental health services

Insurance & Payment

—

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • TopSoberHouse: 4.7/5 (2 reviews)
  • TrustBurn: 4.3/5 (15 reviews)
  • Rehab.com: 4.2/5 (5 reviews)
  • Google/Recovered.org/AllSober aggregate ratings: ~3.9/5 (Not explicitly specified)

Patients praise

  • Compassionate and knowledgeable staff
  • Well-structured and comprehensive treatment programs
  • Supportive and nurturing environment
  • Effective tools for sobriety and recovery
  • Helpful guidance in finding appropriate therapy fits

Common complaints

  • Communication failures regarding medication management
  • Concerns about unprofessional behavior from specific providers
  • Negative experiences reported regarding adolescent treatment quality
  • Allegations of dishonest reporting by staff

"I recently completed the treatment program at rimrocktrails.org and it exceeded my expectations. The staff were compassionate, knowledgeable, and provided excellent support."

— TrustBurn user review

"If I could give a 0 star this organization deserves it... The Director who confirmed Lily got all my messages and I was informed that Lily Haboush made false claims about our telehealth call... This is NOT a professional organization!!"

— Rehab.com user review

"Please parents, do NOT send your child here. This place treats children like animals."

— Detox.net user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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