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EvergreenHealth Primary Care, Redmond Bella Bottega

4.8 out of 5 · 251 reviews

Family Medicine • Redmond, WA • Since 1972 • 1 location at Redmond Bella Bottega locations

About

Summary: EvergreenHealth is a nonprofit regional healthcare system based in the Seattle metro area, with primary and specialty care, urgent care, and hospital services. It operates two general hospitals (Kirkland and Monroe) and a network of clinics in King and Snohomish counties. The system emphasizes a full spectrum of care, including primary care, women’s health, heart and vascular, cancer, neurosciences, orthopedics, surgical, pulmonary, home and hospice, sleep, and stroke care. The headquarters is in Kirkland, WA, and it has grown since its formation in 1967, with the first hospital opening in 1972. For primary care in Redmond (e.g., Bella Bottega Redmond), EvergreenHealth’s affiliated clinics and urgent care network provide access to a broad range of services in the region.

Clinic Type

Family Medicine

Address

8980 161st Ave NE, Suite 400 Redmond, WA 98052

Phone

425-899-2273

Email

GrpACPFacilitation@evergreenhealthcare.org

Opening Hours

Thursday: 7:00AM-5:00PM Sunday: Closed Monday: 7:00AM-5:00PM Tuesday: 7:00AM-5:00PM Wednesday: 7:00AM-5:00PM Thursday: 7:00AM-5:00PM Friday: 7:00AM-5:00PM Saturday: 8:00AM-12:00PM

Telehealth

Yes (virtual visits referenced)

Services Offered

  • Primary Care
  • Family Medicine
  • Preventative care
  • Vaccinations
  • Annual checkups
  • Newborn and pediatric care
  • Lab services
  • Imaging/Radiology
  • Gynecologic care
  • Virtual visits
  • MyChart patient portal

Technology & Equipment

  • MyChart patient portal
  • MyChart scheduling
  • Electronic health records

Insurance & Payment

—

Online scheduling, Self-pay (as typical), Insurance billing via network

Languages Spoken

  • English

FAQs

Do I need a referral to schedule an appointment?

You do not need a referral to schedule an appointment, unless required by your insurance carrier.

How can I get a same-day appointment?

If you need a same-day appointment, call the office; if your doctor is not available, you may have the option to see another provider the same day.

How are lab results delivered?

Lab results are posted to your MyChart patient portal, and clinic staff will also reach out with a phone call or letter.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp / MapQuest: 2.3 - 2.5 out of 5 stars (aggregated) (Approximately 75-76 reviews on Yelp/MapQuest)
  • EvergreenHealth Official Website (Provider Profile): 4.8 out of 5 stars (specific to a top-rated provider) (251 ratings)

Patients praise

  • many individual doctors and nurses are praised as thorough, caring, and professional
  • patients feel valued by specific, long-term providers
  • efficient care during urgent visits when successful appointment is secured
  • welcoming and well-lit facility environment

Common complaints

  • billing errors and insurance processing issues
  • perceived incompetence or poor communication from administrative staff
  • difficulty reaching staff or getting responses to messages/calls
  • long wait times and appointment scheduling difficulties
  • occasional reports of unprofessional or dismissive conduct by some staff members

"The doctors here are really nice . I have doctor and nurses genuinely care . I consult d Dr krishnaih and Dr Sharma they were to the point and gave right advice"

— Loc8NearMe user review

"I have never in my life come in contact with such incompetence from the staff. I have a very crucial issue with my medication and the staff fails to return calls or messages in the portal in a..."

— Yelp user review (via MapQuest)

"Dr. Kimberly Liu is an excellent doctor, I have been with her for more than 15 years. She cares about the patients and listen to me with kind and care."

— EvergreenHealth website patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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