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Redwood City Medical Center

4.6 out of 5 · 1,358 reviews

Infusion Treatment • Redwood City, CA

About

Summary: - The Kaiser Permanente Redwood City Medical Center is a medical practice location in Redwood City, CA with a small workforce (24 employees) and leadership including Charles Lim as Physician-in-Chief. - It operates within Kaiser Permanente’s Northern California network and is listed under the Redwood City Medical Center facility page. Consider visiting the facility’s homepage linked in the page or contacting Kaiser Permanente Northern California facilities for exact infusion/chemotherapy service availability, schedules, and referrals.

Clinic Type

Infusion Treatment

Address

Marshall Medical Offices, 905 Maple St (enter underground parking from Marshall Ct), Third Floor, Dept. 300, Redwood City, CA 94063

Phone

650-299-4830

Email

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Opening Hours

Monday–Friday: 8:30 a.m. – 5:00 p.m.; Saturday: By Appointment Only 8:30 a.m. – 2:30 p.m.; Sunday: Closed

Emergency Care

For medical questions or advice after 5:00 pm and weekends, call 650-742-2100 (24 hours)

Services Offered

  • Infusion Center (Chemotherapy)
  • infusion therapies
  • blood transfusions
  • fluid hydration
  • treatment chairs with warming features
  • support for patients including snacks

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.6/5 stars (1,327 reviews)
  • Vivian Health: 4.2/5 stars (31 reviews)
  • US News & World Report: 91% recommend rate (N/A)
  • The Leapfrog Group: 88% overall rating (N/A)

Patients praise

  • High overall facility patient satisfaction and willingness to recommend
  • Positive staff interactions, including supportive and caring nursing teams
  • Commitment to patient experience by leadership teams
  • Clean, modern, and well-organized clinical environments reported generally for regional infusion services

Common complaints

  • Incidents of perceived staff rudeness or lack of empathy
  • Reports regarding management of personal belongings

"I’m grateful to be a part of this amazing team who values our patients’ experience so inherently and deeply."

— Kaiser Permanente Patient Experience Leader via LinkedIn

"My dads personal belongings went missing... And there’s sympathy from them except nothing but rudeness and no help!"

— Patient review on Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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