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Urgent Care at Redwood City Medical Center

4.3 out of 5 · 1,643 reviews

Urgent Care • Redwood City, CA

About

Summary: The Kaiser Permanente Redwood City Medical Center is a medical practice facility in Redwood City, CA, part of the Kaiser Permanente network. It has a small local team (24 employees) with a Physician-in-Chief (Charles Lim) and a mix of medical and support staff. The center operates within the Northern California region and is connected to Kaiser Permanente’s broader care system. For urgent care needs in Redwood City, consider contacting the Redwood City Medical Center directly or visiting Kaiser Permanente’s Northern California facilities page for the latest urgent care hours and services.

Clinic Type

Urgent Care

Address

Cypress Building 1190 Veterans Blvd, 1st Floor, Redwood City, CA 94063

Phone

650-299-2015

Email

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Opening Hours

Monday through Friday, 11 a.m. to 8 p.m.; Saturday and Sunday, 8:30 a.m. to 5 p.m.

Emergency Care

If you need emergency care, call 911 or go to the nearest emergency department.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 2.9/5 stars (316 reviews)
  • Birdeye: 4.6/5 stars (1,327 reviews)
  • Zocdoc (UCSF Health-GoHealth): 4.62/5 stars (71 reviews)
  • US News & World Report: 4/5 (Patient Experience Score)

Patients praise

  • compassionate and attentive care from certain departments like labor and delivery
  • generally high patient experience scores, with some sources reporting scores of 4 out of 5
  • positive interactions with specific doctors and staff members

Common complaints

  • reports of long wait times for procedures
  • concerns regarding staff communication and service quality
  • occasional complaints about patient belongings handling

"Chest xray for 3.5 hours? Really. Poor service."

— Birdeye review

"He was kind, compassionate, listened to what she had to say, didn't rush her and even made sincere & caring eye contact with her!"

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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