UCSF Health

2.1 out of 5 · 20 reviews

Urology • Redwood City, CA

About

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Urology Redwood City is a UCSF Health urology clinic located in Redwood City, California. The clinic offers urology services including endourology and stone disease treatment.

Clinic Type

Urology

Address

290 Redwood Shores Parkway

Phone

415-476-7877

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.ucsfhealth.org/locations/urology-redwood-city

Services Offered

Urology
Endourology and Stone Disease

Insurance & Payment

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Languages Spoken

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Social Media

Twitter Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: mixed

UCSF Health (for Dr. Tom Lue at Urology Redwood City): 5/5 (313 ratings) (313 ratings)
Healthgrades (for Dr. Justin Ahn): 5/5 (12 ratings)
Healthgrades (for Dr. Tom Lue): 4.5/5 (31 reviews)
Healthgrades (for Dr. Dieter Bruno): 4.5/5 (33 ratings)
Birdeye (UCSF Urology Practice): 2.1/5 (20 reviews)

Patients praise

Highly professional and knowledgeable physicians
Excellent bedside manner
Thorough patient explanations and care plans
Efficient team-based approach to care at the Redwood City clinic specifically

Common complaints

Difficulties with appointment scheduling
Poor front desk/receptionist service and professionalism
Billing and insurance notification issues

"This UCSF location is focused on customer service, everybody there works like a team to get clients and patients to help they need."

— UCSF Health Patient Review

"Front desk is terrible - they didn’t want to upload my bloodwork into the portal (wtf!), receptionists show their “attitude” and really shouldn’t be talking to clients this way."

— Birdeye Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].