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Family Eyecare Associates

4.9 out of 5 · 720 reviews

Optometry • Reno, NV

About

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Family Eyecare Associates is an optometry clinic in Reno, Nevada offering comprehensive eye exams, eyewear fitting, and care for conditions including dry eye, glaucoma, and diabetic eye changes. The clinic is equipped with up-to-date diagnostic technology and accepts most vision plans.

Clinic Type

Optometry

Address

18601 Pkwy Ste, Reno, NV 89511

Phone

(775) 358-1020

Email

familyeyeReno@youroptometrist.net

Opening Hours

8:00 am - 5:00 pm

Website

https://familyeyecareassociates.com/hours-location/family-eyecare-associates-reno/

Services Offered

—

Team

  • Katie Braganza, OD — OD
  • James Raulino, OD — OD
  • Margaret Raulino, OD — OD

Insurance & Payment

  • Most vision plans

Languages Spoken

—

FAQs

Had an eye exam for

plus my little one &

kind, helpful

friendly! Their scheduling

schedule online.

accommodate our appointments

Social Media

Facebook

Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9 out of 5 stars (720 reviews)
  • Yelp (MapQuest): 3.5 out of 5 stars (15 reviews)

Patients praise

  • Thorough and professional doctors
  • Friendly and helpful staff members
  • Personalized family-oriented care
  • Modern facility and equipment

Common complaints

  • Difficulty reaching staff by phone
  • Appointment cancellations and rescheduling issues
  • Concerns regarding billing/contact orders
  • Mixed patient service experiences

"Dr. Raulino was very thorough and answered all my questions. She and her team were great! The office manager helped my husband and I with getting our glasses. She was extremely kind and helpful in explaining our benefits since we’re double insured."

— Birdeye user review

"I waited a month for my first eye exam, confirmed the appointment via text the night before, and then got a call the morning of saying the doctor called in sick. I had to reschedule, and the next..."

— Yelp/MapQuest user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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