
Overlake Clinics Urgent Care
Urgent Care • Renton, WA • Multiple Urgent Care locations on the Eastside (Redmond, Issaquah, Bellevue, Newcastle) locations
About
Urgent Care / Walk-In at Overlake Medical Center (Renton) - Overlake Medical Clinic (part of Overlake Medical Center) offers primary care and urgent/walk-in services as part of its medical practices network. - Location and contact: Headquarters in Redmond, WA; Phone: (425) 688-5000. - Services highlighted across Overlake include cancer care, maternity, digestive health, heart/vascular, neurosciences, orthopedics, primary care, and concierge care.
Clinic Type
Urgent Care
Address
Creekside Crossing 17209 Redmond Way Redmond, WA 98052; Overlake Clinics Issaquah Urgent Care 5708 E. Lake Sammamish Pkwy SE Suite 102 Issaquah, WA 98029; Downtown Bellevue Urgent Care Downtown 10223 NE 10th St Bellevue, WA 98004; Newcastle Urgent Care 13159 Newcastle Commons Dr Newcastle, WA 98059
Phone
(425) 467-3687
joy.campbell@overlakehospital.org
Opening Hours
Evening and weekend hours at Urgent Care locations throughout the Eastside
Telehealth
MultiCare Indigo Virtual Care available
Emergency Care
9-1-1 emergency guidance; triage-based care
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
When should I go to urgent care instead of ER?
If you are experiencing a medical emergency, call 9-1-1. For non-emergent urgent care, you can reserve a spot and check in via MyChart or as a guest.
When should I use urgent care vs. the emergency room?
The page notes that you should go to urgent care for non-emergency urgent medical attention and directs to Dr. Bryce Munson for guidance on when it’s appropriate to visit urgent care versus the ER.
Awards & Accreditations
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Overlake Medical Clinics Urgent Care Lake Hills): 4.1/5 stars (410 reviews)
- SolvHealth (Overlake Clinics Urgent Care, Issaquah): 2.0/5 stars (6 ratings)
Patients praise
- Convenience of online scheduling and booking tools
- Staff are often described as knowledgeable and courteous
- Efficiency in receiving care for minor illnesses and injuries
- Availability of extended hours including evenings and weekends
Common complaints
- Reports of poor bedside manner and lack of compassion from some staff
- Dissatisfaction with diagnostic accuracy and referral processes
- Issues with wait times and communication during the check-in process
- Complaints regarding facility cleanliness and COVID-19 protocols at some locations
"The entire staff from the front desk, the nurse & assistant and Dr. Piya were all kind, receptive and patient with me."
— Birdeye review for Lake Hills location"Apathetic care, error prone, slow service & ultimately no ability to diagnose the problem I went in for..."
— SolvHealth review for Issaquah locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MultiCare Indigo Urgent Care | Overlake Clinic — Dec 4, 2025
- 2025.11.25_MultiCare OCED Renton Pre-Development Project ... — Nov 28, 2025
- Emergency Care | Overlake Medical Center — Aug 13, 2025
- Overlake Medical Center & Clinics hiring Urgent Care Physician — Jul 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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