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Pediatrician in Richardson, TX

4.5 out of 5 · 234 reviews

PediatricsRichardson, TX

Clinic Type

Pediatrics

Address

511 W FM 544 Ste 201, Murphy, TX, 75094

Phone

469.800.2060

Email

Opening Hours

Saturday: 8:00 am - 1:00 pm; Friday: 8:00 am - 6:00 pm; Thursday: 8:00 am - 6:00 pm; Wednesday: 8:00 am - 6:00 pm; Tuesday: 8:00 am - 6:00 pm; Monday: 8:00 am - 6:00 pm

Services Offered

  • Pediatrics
  • Pediatric care
  • Preventive care
  • Acute care
  • Vaccine administration
  • Routine check-ups
  • Diagnosis and treatment of common childhood illnesses

Insurance & Payment

Languages Spoken

FAQs

What do pediatricians specialize in?

Pediatricians care for the physical, emotional and social health of infants, children and teens, providing preventive care, diagnosing and treating illnesses, and supporting healthy development.

What services do pediatricians provide?

Pediatricians are physicians who care for the physical, emotional and social health of babies, children and teens, providing preventive care and treatment of illnesses.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.9/5 (93)
  • Healthgrades: 4.6/5 (10)
  • Healthgrades: 4.3/5 (10)
  • Healthgrades: 3.8/5 (31)
  • Vitals: 4.3/5 (53)
  • Vitals: 4.6/5 (37)

Patients praise

  • Compassionate, kind, and attentive bedside manner
  • Willingness to listen to parent and child concerns without rushing appointments
  • Thorough and accurate diagnostic capabilities reported by many families
  • Convenient after-hours or urgent care options for non-emergencies
  • Long-standing relationships with families over many years

Common complaints

  • Long wait times for appointments and in-office visits
  • Staff professionalism and communication issues, including difficulty getting phone calls returned
  • Concerns regarding diagnostic accuracy and treatment plans
  • Practice policies regarding vaccinations
  • Difficulty obtaining medical records when changing providers

"He truly cares about his patients and never makes you feel like you are over reacting. He is patient... I'm always able to get my questions answered over the phone right away!"

Birdeye review for Dr. John R. Porter

"Dr. Ahmed is not very professional and she's not very knowledgeable. She doesn't spend time with her patients, rushes out quickly. Her staff are okay. But the I'm going to stop taking my daughter to her clinic as the wait time is very long."

Vitals review for Dr. Anisa Ahmed

"Dr Touchstone is awesome but her office staff are the reason I changed providers. They do not return phone calls, confuse messages and leave out important details."

Vitals review for Dr. Joy L. Touchstone

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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