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Complete Healthcare

4.5 out of 5 · 59 reviews

OB-GYN • Richland, WA

About

Complete Healthcare for Women, PLLC is a women’s health provider based in Richland, WA. Services include OB-GYN care, primary care, NeuroStar TMS for depression, and wellness offerings. The practice operates from its Richland headquarters at 1050 Gilmore Ave and reports a small team (2 employees). Office locations span three contacts in Richland, WA. Current employer rating is 3.0/5.0 based on a single review. Contact: info@complete-healthcare.com or (509) 392-6700 / (509) 392-6699.

Clinic Type

OB-GYN

Address

Richland, WA (Tri-Cities area)

Phone

+1 509-392-6700

Email

info@complete-healthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • OB-GYN Services
  • Primary Care
  • Mental Health Therapy
  • Rejuvenating Spa Treatments

Team

  • Richard Lorenzo, DO — Obstetrician and Gynecologist (DO)
  • Kortney Jones — ARNP
  • Teresa Mendoza — FNP

Insurance & Payment

  • Most Insurance Plans Accepted

Participates with most insurance carriers. If a plan is not listed, please contact the office. If the insurance company does not pay within 45 days, patient responsible for all charges.

Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD Care: 4.5 out of 5 stars (46 ratings)
  • Apple Maps (sourced from Yelp): 3.4 out of 5 stars (36 ratings)
  • Unilocal: 4.6 out of 5 stars (13 ratings)

Patients praise

  • professional and kind disposition of the provider
  • thorough explanations of conditions and treatments
  • friendly and helpful staff members
  • accessibility and convenience of the clinic location

Common complaints

  • concerns regarding the thoroughness of medical evaluations during pregnancy
  • reports of high patient volume potentially impacting individual attention
  • complaints regarding perceived financial motivations over medical benefits during fertility treatments

"Dr. Lorenzo was very thorough in looking at me as his patient. I felt like he is giving me a very complete diagnosis, and very helpful!"

— Complete Healthcare Testimonials Page

"I have been very satisfied with the whole staff since day one! They have been very friendly and helpful and understanding. Dr. Lorenzo is amazing, calm, and collected and knows his stuff!"

— Unilocal review

"I went to Dr.Lorenzo and he did not care about me at all or my pregnancy I passed out from low iron and he told me I was okay and normal and didn't run any..."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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