Health First Urgent Care
Urgent Care • Richland, WA • 3 (Richland, Pasco, Kennewick) locations
Clinic Type
Urgent Care
Address
37 Columbia Point Dr, Richland, WA 99352; 4605 N Rd 68, Pasco, WA 99301; 5211 West Clearwater Ave., Kennewick, WA 99336
Phone
+1-509-300-1500
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Opening Hours
Open 7 days a week; Richland: Mon-Fri 8am–7pm, Sat-Sun 8am–6pm; Pasco: Mon-Fri 8am–7pm, Sat-Sun 8am–6pm
Website
Services Offered
Insurance & Payment
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Walk-in clinic pricing, Billing portal, Insurance accepted at locations
Languages Spoken
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Pricing
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (Aggregate): 4.5/5 (2,028 total reviews across platforms)
- Google: 4.4/5 (835 reviews)
- Yelp: 3.3/5 (18 reviews)
Patients praise
- Professional, friendly, and knowledgeable staff
- Clean and well-maintained facility
- Efficient care with minimal wait times for many patients
- Convenient online appointment check-in system
- Comprehensive range of services available walk-in
Common complaints
- Occasional busy periods extending wait times
- Some mixed feedback on checking in processes
- Isolated reports of staffing issues
"The faulty is very clean, well stocked and well taken care of. The receptionist, medical staff and doctor were very helpful and welcoming."
— Loc8NearMe user review (December 2025)"Checking in could be slightly easier. Nurse and doctor were great!"
— Loc8NearMe user review (December 2025)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Tri-Cities Urgent Care Clinic Agrees to Pay $2.8 Million to Resolve Claims of Overbilling for Diagnostic Tests | Office of Inspector General | Government Oversight | U.S. Department of Health and Human Services — Sep 25, 2025
- REC briefs | Tri-Cities Area Journal of Business — Mar 12, 2026
- Tri-City Clinic to Pay $2.8-Plus Million, for Fed. Overbilling Fr — Sep 24, 2025
- Health First Urgent Care agrees to pay nearly $3 million to resolve claims it overbilled Medicare and Medicaid - Elkhorn Media Group — Nov 19, 2025
- Washington urgent care clinic settles overbilling allegatio… — Sep 26, 2025
Information sourced from the clinic's website as of July 11, 2026.
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