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Behavioral Health Group

4.3 out of 5 · 36 reviews

Behavioral Health • Richmond, KY • Since 2006 • 1 (Richmond Treatment Center) locations

About

BHG (Behavioral Health Group) is a private, nationwide network of outpatient opioid treatment and recovery centers. It is the largest JCAHO-accredited provider in the U.S., offering medication-assisted treatment (MAT) and related counseling/behavioral therapies. Headquartered in Dallas, TX, BHG operates over 110 locations across 20+ states, with more than 1,900 employees and serving tens of thousands of patients daily. The parent company is The Vistria Group. For specific location details like a Richmond center, you’d want to check the Richmond area office listings on bhgrecovery.com or contact their inquiries line at 866-763-2244 or 1-844-535-7291.

Clinic Type

Behavioral Health

Address

1018 Ival James Blvd., Suite C, Richmond, KY 40475

Phone

859-575-1323

Email

—

Opening Hours

Business hours indicated but not specified in text

Telehealth

Available (mentioned under Comprehensive Support)

Emergency Care

Not specified

Services Offered

  • Methadone Treatment
  • Buprenorphine Treatment (Suboxone)
  • Individual and Group Counseling
  • Comprehensive Support
  • Peer Recovery Support
  • Telehealth
  • Case Management
  • Health Assessments
  • Lab Monitoring
  • OBOT (office-based opioid treatment)
  • OTP (opioid treatment program)
  • Medical Evaluation
  • Intake Assessment
  • Personalized Treatment Planning

Technology & Equipment

  • FDA-approved medications
  • Counseling services
  • Telehealth
  • Lab monitoring

Team

  • Not specified, Not specified — Not specified

Insurance & Payment

  • Medicaid
  • Medicare
  • Most commercial insurance plans

Yes. We accept Medicaid, Medicare and most commercial insurance plans.

Not explicitly listed, Self-pay, Insurance, Take-home medications (per safety criteria)

Financing: Not explicitly listed

Savings plan: Not explicitly listed

Languages Spoken

  • Not specified

Pricing

  • Not explicitly listed

Current Offers

Same-day or next-day appointments — Not listed (expires Not specified)

FAQs

What services are offered at the Richmond center?

Methadone Treatment, Buprenorphine Treatment (Suboxone), Individual and Group Counseling, Comprehensive Support, Peer Recovery Support, and related services.

How do I start treatment at BHG Richmond Treatment Center?

You can begin by calling our treatment center directly, calling 844-535-7291 or walking in during business hours. In many cases, same-day or next-day appointments are available.

Does BHG Richmond Treatment Center accept Medicaid or other insurance?

Yes. We accept Medicaid, Medicare and most commercial insurance plans. For those without coverage, self-pay options are also available. Our staff can review your benefits, check your coverage and walk you through the choices before you begin care.

Medication dispensing hours

Medication dispensing hours are separate from general business hours and are set to ensure safe and consistent care. Patients must receive their doses during these times, as medications cannot be dispensed once dispensing hours have ended for the day. For the most up-to-date schedule, please check the hours listed above or call the center directly.

I transfer my care to BHG Richmond Treatment Center. Can you help?

Yes. If you are currently in treatment at another program, our staff can help coordinate a smooth transition of care to our center. Call 859-575-1323 to get started.

Is take-home medication available?

Yes. Take-home medication is available to patients who meet federal and state criteria for safety and stability. Eligibility is determined by your provider and treatment progress.

Commitments

  • Not specified

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovery.com: 4.3/5 (36 reviews aggregated across platforms)
  • Detox To Rehab: Not explicitly provided, but contained 5 mixed-quality reviews (5 reviews)

Patients praise

  • Life-saving support for opioid use disorder
  • Effective medication-assisted treatment formulations
  • Staff identified as caring and helpful by some individuals
  • Increased quality of life, improved mental health, and reduced substance use reported for many patients

Common complaints

  • Staff perceived as disconnected from addiction challenges
  • Reports of unprofessional staff behavior towards patients in distress
  • Issues with the intake process (misinformation, repeat visits)
  • Administrative/paperwork delays causing inefficiencies
  • Scheduling errors and operational inconsistencies

"BHG is extremely sufficient compared to the clinic I was a client at before. I've never had to wait longer then 10 minutes to receive my medication."

— BHG Richmond Treatment Center official website

"This place saved me... I would have had to resorted to criminal activity without the clinic's help. I now can work without pain and the anguish of withdrawal."

— Detox To Rehab user review

"I witnessed a staff member mock and laugh at a intake who was crying and frustrated because of withdrawing from heroin. The intake process is full of misinformation often resulting in a client coming back to the office several days in row."

— Detox To Rehab user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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